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Participant
November 3, 2016
解決済み

0xc000007b on photoshop CC 2017 after install

  • November 3, 2016
  • 返信数 4.
  • 39731 ビュー

0xc000007b on photoshop 2017 after install. Using Win10 64 bit on ASUS laptop. Note, same install on my Win10 desktop works fine.

Tried reinstalling PS 2017. Same problem. Also ran scandsk (a previous forum suggestion): no fix.

This has not occurred on any previous PS CC installs.

このトピックへの返信は締め切られました。
解決に役立った回答 Akash Sharma

Hi DSwanson,

 

Please repair all the Microsoft Visual C++ Redistributable libraries and then update them to latest version from this link:- The latest supported Visual C++ downloads

 

Let us know if that helps.

Regards,

Akash

返信数 4

Participant
October 28, 2019
Participant
September 11, 2017

Hello!!!

I have installed Photoshop CC 2017 on My Pc , Using windows 7 service pack 1,

But I am Unable start photoshop.....

error -0xc000007b

Please help me ,what to do???

Akash Sharma
Akash Sharma解決!
Legend
November 4, 2016

Hi DSwanson,

 

Please repair all the Microsoft Visual C++ Redistributable libraries and then update them to latest version from this link:- The latest supported Visual C++ downloads

 

Let us know if that helps.

Regards,

Akash

DSwanson作成者
Participant
November 4, 2016

Akash,

This helps. Thank you.

What I did was uninstall all the Visual C++ redistributables using "programs and features".

Rebooted.

Then using the microsoft link you supplied, downloaded and re-installed the 86 & 64 versions (2008 through 2015.)

Rebooted.

PS 2017 now works on the laptop.

As a note, I neither knew the purpose or function of these files, nor the consequences of uninstall/reinstalling them. Thus I felt like I was walking in the dark.

The Microsoft document assumes that I know what these are all about. I don't.

Akash Sharma
Legend
November 7, 2016

These are important Windows files required to run Photoshop and other programs on your computer..These setups do not get updated unless there is a major OS update

Glad to know it is working fine now.

~Akash

Bani Verma
Legend
November 3, 2016
Participant
October 24, 2018

Hi. I update all drivers, reinstall Visual C++ 13 and 17, because the younger version do not available on link. I still have error. help, please!