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2 finger scroll not working on new 16" Macbook Pro

Community Expert ,
May 01, 2020 May 01, 2020

I use a trackpad on my old 27"imac. All of my apps work the same with my usb trackpad. I'm used to how things work - I do a 2 finger drag / scroll / pan, pinch to zoom in and out and 3 fingers to use my active tool.

 

I set things up on my new Mac to be identical. Everthing works as expected except PS. I'm using the laptop trackpad. In Photoshop, pinch to zoom works fine. 3 fingers uses the tool as expected but 2 fingers zooms instead of drag/pan/scroll. I can't figure out how to change it. I have all of my preferences set up correctly - gestures are on, etc. Anyone have it working correctly with a 16" Macbook pro? It's all working perfectly in Illustrator and InDesign. This is a brand new machine... just got it today.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
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correct answers 1 Correct answer

Community Expert , May 08, 2020 May 08, 2020

Generally under Photoshop>Preferences>Tools having Zoom with Scroll Wheel checked only allows zooming

when using the two fingers and then one presses the Option key to pan/drag. If you uncheck Zoom with Scroll Wheel does that change anything?

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Community Expert ,
May 01, 2020 May 01, 2020

You can try System Preferences > Security and Privacy >Accessability and see if Photoshop is added and checked on to control your computer. Reboot after that to make sure the settings are applied.

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Community Expert ,
May 01, 2020 May 01, 2020

Didn't work...

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
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Community Expert ,
May 01, 2020 May 01, 2020

Under Photoshop>Preferences>Tools do you have Zoom with Scroll Wheel checked?

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Community Expert ,
May 01, 2020 May 01, 2020

Yep, still doesn't work...

 

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
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Contributor ,
Oct 31, 2023 Oct 31, 2023
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When I turn this on, panning with two fingers on the trackpad stops working. Did I make a mistake? Is there a way to resolve this issue?

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Community Expert ,
May 08, 2020 May 08, 2020

If you press the Option key with two fingers, does that scroll?

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Community Expert ,
May 08, 2020 May 08, 2020

Yes! Anyway to change it so I don't need to hold option? I want to be able to move around without having a hand on the keyboard.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
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Community Expert ,
May 08, 2020 May 08, 2020

Hello, See Jeff's previous answer...

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Community Expert ,
May 08, 2020 May 08, 2020

Generally under Photoshop>Preferences>Tools having Zoom with Scroll Wheel checked only allows zooming

when using the two fingers and then one presses the Option key to pan/drag. If you uncheck Zoom with Scroll Wheel does that change anything?

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Community Expert ,
May 12, 2020 May 12, 2020

Thank you Jeff!!! That fixed it. So not intuituve...

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
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New Here ,
May 27, 2022 May 27, 2022

Having this exact same issue. No 2 finger zoom and the Photoshop>Preferences>Tools settings do not fix it. This is an issue I have had intermittantly with this and my last laptop. Very strange. 

 

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