3D menu doesn't appear - Photoshop CS6 extended

[Guest]

The 3D menu doesn't appear on my Photoshop CS6 extended.

I am running Windows 7 Ultimate (Version 6.1)

Any ideas about what is going on?

[KaraLeighJohnson]

+ should I try and download Intel® HD Graphics Driver for Windows 7* and Windows 8* (exe)??

[KaraLeighJohnson]

never mind I can't download Intel® HD Graphics Driver for Windows 7* and Windows 8* anyway

[Chris Cox]

You'll need to contact Intel and work with them to identify the cause of the crash in your video card driver.

They may have a beta driver that fixes the problem already.

[KaraLeighJohnson]

ok thanks

[sophiaf97]

Thank you so much! This helped my exact problem.

[Ranjoharbri]

I've seen several posts on different forums, refering to the 3D capability of Photoshop not working when trying to create 3D Text.
Ensure that your document is in RGB Colour Mode.
3D will not work if you've created or opened a CMYK document.

[nour142]

3D is not workimh what to do what i need to download help !!!

[sajithm76058386]

if i need how can what to do?

[yeh19478121]

I also have the same problem

I use the adobe cc

Macbook pro 2015 early with retina display

how can i fix this error

[davescm]

Hi

Start by posting your system info from Photoshop > Help > System Info then click copy. Just paste it into a post here

Dave

[yeh19478121]

Adobe Photoshop Version: 2017.0.1 20161130.r.29 2016/11/30:23:00:00 CL 1099099  x64

Number of Launches: 157

Operating System: Mac OS 10.11.6

System architecture: Intel CPU Family:6, Model:61, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 2700 MHz

Built-in memory: 8192 MB

Free memory: 2411 MB

Memory available to Photoshop: 6217 MB

Memory used by Photoshop: 70 %

History Thumbnails: Enabled.

Touch Bar: Enabled.

Alias Layers: Disabled.

Modifier Palette: Disabled.

3D Multitone Printing: Disabled.

Highbeam: Disabled.

Image tile size: 128K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Main Display

High DPI Monitor

Display Bounds: top=0, left=0, bottom=800, right=1280

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=1

glgpu[0].GLVersion="2.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1536

glgpu[0].GLName="Intel(R) Iris(TM) Graphics 6100"

glgpu[0].GLVendor="Intel Inc."

glgpu[0].GLVendorID=32902

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel(R) Iris(TM) Graphics 6100"

glgpu[0].GLRendererID=16925958

glgpu[0].HasGLNPOTSupport=1

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2 (Apr  4 2017 21:42:51)"

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=1536

clgpu[0].CLName="Intel(R) Iris(TM) Graphics 6100"

clgpu[0].CLVendor="Intel Inc."

clgpu[0].CLVendorID=16925952

clgpu[0].CLDriverVersion="1.2(Jun  5 2017 00:04:18)"

clgpu[0].CLBandwidth=1.7536e+10

clgpu[0].CLCompute=222.464

nativegpu[0].NativeName="Intel(R) Iris(TM) Graphics 6100"

License Type: Perpetual

Serial number: 91199702356201079674

GUIDBucket:

  bucket: undefined

  test: undefined

Application folder: /Applications/Adobe Photoshop CC 2017/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 111.9G, 9.18G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/Plug-Ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Plug-ins/

Installed components:

   AdbePM.framework   AdbePM   2.5.00.377243   1.578146

   adobe_caps.framework   adobe_caps   10.0.0.6   1.584361

   AdobeACE.framework   AdobeACE   2.20.02.37447   79.578171

   AdobeAGM.framework   AdobeAGM   4.30.60.37447   79.578171

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390

   AdobeBIB.framework   AdobeBIB   1.2.03.37447   79.578171

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   79.578171

   AdobeCoolType.framework   AdobeCoolType   5.15.00.37447   79.578171

   AdobeCrashReporter.framework   AdobeCrashReporter   7.3.2  

   AdobeExtendScript.framework   AdobeExtendScript   4.5.6.4   80.1060872

   AdobeJP2K.framework   AdobeJP2K   1.2.2.36529   79.262945

   AdobeLinguistic.framework      21429  

   AdobeMPS.framework   AdobeMPS   5.8.1.37174   79.577269

   AdobeOwl.framework   AdobeOwl   5.2.11  

   AdobePDFL.framework   AdobePDFL   15.0.0.36975   79.195992

   AdobePDFSettings.framework   AdobePDFSettings   1.4  

   AdobePIP.framework   AdobePIP   7.4.1.60.45263  

   AdobeScCore.framework   AdobeScCore   4.5.6.4   80.1060872

   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.37447   79.578171

   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.578171

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeXMP.framework   AdobeXMPCore   79.159824   79.159824

   AdobeXMPFiles.framework   AdobeXMPFiles   79.159824   79.159824

   AdobeXMPScript.framework   AdobeXMPScript   79.159824   79.159824

   ahclient.framework   ahclient   2.0.0.1  

   AIDE.framework   AIDE   1.5.0.36540   79.574279

   aif.framework   aif   6.0.00.1   1.

   amtlib.framework   amtlib   10.0.0.47  

   boost_date_time.framework   boost_date_time   10.0.0.0  

   boost_filesystem.framework   boost_filesystem   10.0.0.0  

   boost_signals.framework   boost_signals   10.0.0.0  

   boost_system.framework   boost_system   10.0.0.0  

   boost_threads.framework   boost_threads   10.0.0.0  

   Cg.framework   NVIDIA Cg     

   CIT.framework        

   CITThreading.framework        

   dvaaudiodevice.framework   dvaaudiodevice   10.0.0.0  

   dvacore.framework   dvacore   10.0.0.0  

   dvamarshal.framework   dvamarshal   10.0.0.0  

   dvamediatypes.framework   dvamediatypes   10.0.0.0  

   dvametadata.framework   dvametadata   10.0.0.0  

   dvametadataapi.framework   dvametadataapi   10.0.0.0  

   dvametadataUI.framework   dvametadataUI   10.0.0.0  

   dvaplayer.framework   dvaplayer   10.0.0.0  

   dvatransport.framework   dvatransport   10.0.0.0  

   dvaui.framework   dvaui   10.0.0.0  

   dvaunittesting.framework   dvaunittesting   10.0.0.0  

   dynamiclink.framework   dynamiclink   10.0.0.0  

   ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"

   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"

   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"

   LogSession.framework   LogSession   7.4.1.60.45263  

   manta.framework   manta   2.0.00.1   1.

   mediacoreif.framework   mediacoreif   10.0.0.0  

   PlugPlugExternalObject.framework      7.0.0.67  

   PlugPlugOwl.framework   PlugPlugOwl   7.0.0.67  

   UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"

   WRServices.framework   WRServices   12.0.0   12.0.0.1000

Required plug-ins:

   3D Studio 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Accented Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 18.0.1, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

   Angled Strokes 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Average 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “Average.plugin”

   Bas Relief 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   BMP 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Camera Raw 9.8 (692), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Camera Raw Filter 9.8 (692), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Charcoal 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Chrome 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Cineon 18.0.1  ©2002-2016 Adobe Systems Incorporated - from the file “Cineon.plugin”

   Clouds 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Collada DAE 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Color Halftone 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Colored Pencil 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   CompuServe GIF 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Conté Crayon 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Craquelure 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 18.0.1  Copyright © 2003-2016 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Crosshatch 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crystallize 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Cutout 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Dark Strokes 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   De-Interlace 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dicom 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “dicom.plugin”

   Difference Clouds 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Diffuse Glow 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Displace 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dry Brush 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Eazel Acquire 18.0.1  Copyright © 2007-2016 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

   Entropy 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Export Color Lookup Tables 18.0.1  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

   Extrude 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   FastCore Routines 18.0.1  ©1990-2016 Adobe Systems Incorporated - from the file “FastCore.plugin”

   Fibers 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Film Grain 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Filter Gallery 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Flash 3D 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Fresco 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glass 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glowing Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Google Earth 4 KMZ 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Grain 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Graphic Pen 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halftone Pattern 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   HDRMergeUI 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

   HSB/HSL 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   IFF Format 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   IGES 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Ink Outlines 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   JPEG 2000 18.0.1  Copyright © 2001-2016 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

   Kurtosis 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Lens Blur 18.0.1, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

   Lens Correction 18.0.1, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

   Lens Flare 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Liquify 18.0.1, Copyright © 2001-2016 Adobe Systems Incorporated - from the file “Liquify.plugin”

   Matlab Operation 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Maximum 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mean 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Measurement Core 18.0.1  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

   Median 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mezzotint 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Minimum 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   MMXCore Routines 18.0.1  ©1990-2016 Adobe Systems Incorporated - from the file “MMXCore.plugin”

   Mosaic Tiles 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Multiprocessor Support 18.0.1  Copyright © 1990-2016 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

   Neon Glow 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Note Paper 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   NTSC Colors 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

   Ocean Ripple 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   OpenEXR 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Paint Daubs 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Palette Knife 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Patchwork 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Paths to Illustrator 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   PCX 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “PCX.plugin”

   Photocopy 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Photoshop 3D Engine 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

   Photoshop Touch Copyright ©2013-2016 Adobe Systems Incorporated - from the file “PSDX.plugin”

   Picture Package Filter 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Pinch 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pixar 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “Pixar.plugin”

   Plaster 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Plastic Wrap 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PLY 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   PNG 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pointillize 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “PBM.plugin”

   Poster Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PRC 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Radial Blur 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Radiance 18.0.1  ©2003-2016 Adobe Systems Incorporated - from the file “Radiance.plugin”

   Range 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Render Color Lookup Grid 18.0.1  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

   Reticulation 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Ripple 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Rough Pastels 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Save for Web 18.0.1, Copyright © 1999-2016 Adobe Systems Incorporated - from the file “Save for Web.plugin”

   ScriptingSupport 18.0.1, Copyright © 2016 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

   Shake Reduction 18.0.1, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”

   Shear 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Skewness 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Smart Blur 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smudge Stick 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Solarize 18.0.1  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “Solarize.plugin”

   Spaces 18.0.1, Copyright © 2015 Adobe Systems Incorporated - from the file “Spaces.plugin”

   Spatter 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Spherize 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Sponge 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sprayed Strokes 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stained Glass 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stamp 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Standard Deviation 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   STL 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Sumi-e 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Summation 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Targa 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Texturizer 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Tiles 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Torn Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Twirl 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   U3D 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Underpainting 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Vanishing Point 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

   Variance 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Virtual Reality Modeling Language | VRML 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Water Paper 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Watercolor 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Wave 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wavefront|OBJ 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Wind 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “WBMP.plugin”

   ZigZag 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins:

   Analog Efex Pro 2 2.0.12.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Analog Efex Pro 2/Analog Efex Pro 2.plugin/”

   BackgroundFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/BackgroundFilter.plugin/”

   Color Efex Pro 4 4.3.24.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Color Efex Pro 4/Color Efex Pro 4.plugin/”

   Dfine 2 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/Dfine2.plugin/”

   FineStructuresFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/FineStructuresFilter.plugin/”

   HDR Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/HDR Efex Pro 2/HDR Efex Pro 2.plugin/”

   HotPixelsFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/HotPixelsFilter.plugin/”

   Merge to HDR Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/HDR Efex Pro 2/HDR Efex Pro 2 Automation.plugin/”

   Nik Collection Selective Tool 2.1.28.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Selective Tool/SelectivePalette.plugin/”

   ShadowsFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/ShadowsFilter.plugin/”

   Sharpener Pro 3: (1) RAW Presharpener 3.1.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Sharpener Pro 3/SHP3RPS.plugin/”

   Sharpener Pro 3: (2) Output Sharpener 3.1.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Sharpener Pro 3/SHP3OS.plugin/”

   Silver Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Silver Efex Pro 2/Silver Efex Pro 2.plugin/”

   SkinFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/SkinFilter.plugin/”

   SkyFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/SkyFilter.plugin/”

   StrongNoiseFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/StrongNoiseFilter.plugin/”

   Viveza 2 2.1.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Viveza 2/Viveza2.plugin/”

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  2.7.122 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”

   Recent Files  1.4.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”

   Libraries  2.7.122 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”

   New Document  1.4.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/fnft.html”

   com.adobe.experimentation.extension  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.experimentation.extension/index.html”

   Start  1.4.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”

   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

   Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

   Device Preview  1.3.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSPanel/panel.html”

   com.adobe.preview.loader  1.3.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSLoader/loader.html”

   Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

Installed TWAIN devices: NONE

[davescm]

yeh19478121   your 3D functions are not working because you are not using a genuine licenced copy of Photoshop. Adobe do not sell, and have not sold, a Perpetual licence for Photoshop CC. I cannot help you further.

Dave

[yeh19478121]

I really thanks for your answer dave

I am from Myanmar, how can I buy this

[davescm]

Hi

I don't work for Adobe - the only reference I found in a quick search is attached below. That suggests in Myanmar CC for teams is available via resellers but not CC for individuals (or teams via Adobe.com).

http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-matrix.pdf

This finder shows a reseller in your country

Adobe Partner Connection Portal

Dave

[yeh19478121]

Thanks dave for your kind help

[davescm]

You're welcome. Good luck

Dave

[cathym69852942]

I didn't know what to do to get my 3d tool to appear and then I came across your post and it saved me! Thanks for the help!

[Mona3319]

The 3D menu was greyed out on my computer only because I was trying to use the 3D option on a png.  I do have CS6 Extended Photohop. I tried using the 3D option on text and the menu was not longer greyed out and I could use the 3D features. If you are trying to use the 3D menu on a png your image needs to be in RGB mode.