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Rachael30463263nwdf
Participant
July 1, 2024
Question

Adobe CC 2024 PSD&INDD Workspace Missing (on mac), July 2024

  • July 1, 2024
  • 1 reply
  • 772 views

I don't usually atuo/frequently update my cc programs. I have a MacBook Pro, macOS 14.5 (23F79).

 

Recently, I noticed a weird occurance. I had adobe cc 2024 indesign, photoshop, illustrator, acrobat, bridge, Xd, Ae, Animate all installed and working fine earlier today (Today is July 1st, 2024.). At the time, I think my last update of these was in early/late May? But when I opened Adobe Creative Cloud, it said that all these apps needed to be "install"ed (not the usual "update"). ...Regretfully I should have googled this odd situation first...

And unfortunately I can't do a Cmmd Z to screenshot and explore how that was possible.

I have just "installed" all of these which has overwritten the older programs today. Right, so. My custom illustrator workspace seems to have carried over successfully. But the psd and the indd workspaces have been wiped. How is that possible? One worked and the others didn't? This isn't exactly a good experience at the moment.

Anyone know if/where my workspaces can be resurrected from? I might just duplicate the 'workspace' files in future - which, if I was that paranoid, I should have gotten onto already (ah well).

A link to another post or article is most welcome, because I may have missed it. Otherwise I'll just have to get it all going again from scratch. Thanks,

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 1, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">
R
Rachael30463263nwdfAuthor
Participant
July 2, 2024

Thanks kglad for the quick reply and kind guidance. Sorry for that; willco. I've now had a greater look in-depth.

Apologies for the repeat of any information below for those who already know.

 

 

Newbie Notes to Self
------------------------------------------------------------------------
On Macs, some files are hidden if you're trying to locate the library file path:
https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Unless I'm mistaken, it looks like Plugins don't migrate. So keep copies.


File Extensions
------------------------------------------------------------------------
"PS is .psw - which seems to make sense
INDD's workstation preset file extension seems to be .xml - OK
But AI didn't have any extension."


Helpful Articles on indd and ai File Locations
------------------------------------------------------------------------
https://helpx.adobe.com/indesign/kb/indesign-preferences-support-file-locations.html
https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html
https://community.adobe.com/t5/illustrator-discussions/where-are-my-custom-illustrator-workspaces/m-p/10156808
https://helpx.adobe.com/illustrator/using/customizing-keyboard-shortcuts.html
https://helpx.adobe.com/illustrator/using/setting-preferences.html

 

indd and adobe ai workspace file locations on mac

------------------------------------------------------------------------

/Users/[User Name]/Library/Preferences/Adobe InDesign/Version #/en_GB*/Workspaces
/Users/[User Name]/Library/Preferences/Adobe Illustrator Version # Settings/en_GB*/Workspaces

*en_GB (Great Britain?), en_US (United States) or your language preference/etc


psd workspace file location
------------------------------------------------------------------------
/Users/[User Name]/Library/Preferences/Adobe Photoshop [Year] Settings/Workspaces
/Users/[User Name]/Library/Preferences/Adobe Photoshop [Year] Settings/Workspaces (Modified)


Noted past experience of migration of psd workspaces on mac
------------------------------------------------------------------------
https://community.adobe.com/t5/photoshop-ecosystem-discussions/how-do-i-export-workspace-settings-in-photoshop-cc/td-p/7839480

"What did work was renaming the Workspaces folder on the MacBook "old" then copying the entire folder Workspaces from the USB into the Settings folder. I could then copy back into that new, copied Workspaces any of the "old" Workspaces that I wanted on the MacBook. Obviously, one needs to close Photoshop first and then reopen it."


Other Noteworthy Custom-Setting File Locations
------------------------------------------------------------------------
/Users/[User Name]/Library/Caches/Adobe InDesign/Version #
/Users/[User Name]/Library/Preferences/Illustrator CC Settings/[language]/mycustomshortcut.kys
/Users/[User Name]/Library/Preferences/Adobe Illustrator <version number> Settings/en_US*/Adobe Illustrator Prefs


Workspace Files Location on PC
-----------------------------------------------------------------------
C:\Users\(your PC user name)\AppData\Roaming\Adobe\Adobe Photoshop CC \Adobe Photoshop CC Settings\WorkSpaces (Modified)
C:\Users\(your PC user name)\AppData\Roaming\Adobe\InDesign\Version 11.0\en_US\Workspaces\


Last Thing
-----------------------------------------------------------------------
Update on original issue: no idea why the adobe cc didn't recognise that the installed apps were installed. But it's difficult to do anything about it at this point. Will screenshot/grab in future.

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