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XinYilx
XinYilx
Participant
February 27, 2016
Answered

Adobe Media Encoder is grayed out in Photoshop CC

  • February 27, 2016
  • 4 replies
  • 37332 views

So I've been trying to render a animation but I can't do that because Adobe Media Encoder is grayed out in the render video setting. This means I can't export it as a video file.

Is there a solution for this?

Thanks so much!

This topic has been closed for replies.
Correct answer freddy5C17

This is the solution that I find works for me on an M1 Mac.. You need to force Photoshop to open in Rosetta:

  1. In your Finder (the Desktop), go into the Applications folder and select the Photoshop application.
  2. Choose File > Get Info.
  3. Check on Open using Rosetta.

    Hope this helps!

4 replies

F
freddy5C17Correct answer
Participant
September 9, 2021

This is the solution that I find works for me on an M1 Mac.. You need to force Photoshop to open in Rosetta:

  1. In your Finder (the Desktop), go into the Applications folder and select the Photoshop application.
  2. Choose File > Get Info.
  3. Check on Open using Rosetta.

    Hope this helps!
    L
    lmondragon2
    Participant
    September 12, 2021

    Thank you!! This worked for me 🙂

     

    M
    michelleb3902290
    Participant
    November 16, 2018

    Hi there! I had the same problem and it was solved by doing the following:

    Make sure that you are in the Motion Workspace (Window>Workspace>Motion)

    Then make sure that you're frame animation is actually a frame animation. I had imported a Gif file, and had all the layers, but the frames weren't there. So I had to re-create the frames for the animation. After that, I was able to export to video using Media Encoder, no problems. I hope this works for you. Good luck!

      G
      Greg_L16834411
      Known Participant
      January 21, 2021

      I have had the same issue, this solved the problem for me. Thanks so much. So simple

        H
        heathy47491517
        Participant
        September 20, 2018

        Use adobe batch to rename the files, i had the same problem where the naming convention on the files had gone awry.  Select all the files within adobe bridge, right click and then batch rename. I just renamed with default settings and now it is no longer greyed out.

        JJMack
        Community Expert
        JJMackCommunity Expert
        Community Expert
        February 27, 2016

        Ther should be an "Adobe Media Encoder" folder in each of your Photoshop installs for CS6, CC, CC 2014 and CC 2015.  I see 6 folders on my  machine and I can export.render video and use Adobe Media Encoder.

        JJMack
        M
        MissM2
        Known Participant
        July 10, 2016

        Hi JJMack​ - *I reset my preferences per your suggestion in this thread, but it did not change the availability of this feature:

        I am having the same problem. Adobe Media Encoder is grayed out in the dialogue box, but I have and Adobe Media Encoder folder within the PS CC Presets / Video folder for DPX, H264, and QuickTime. I'm not sure why it's not available since the requisite files were installed with CC?

        JJMack
        Community Expert
        JJMackCommunity Expert
        Community Expert
        July 10, 2016

        Thank you, JJMack​. I have a DynamicLinkMediaServer folder in my Documents/Adobe folder, but it contains one folder called 7.0 and it is empty. I discovered since my original reply that one of the requirements for the media encoder to work is 64-bit support and I have 32 bit color on this iMac (I am not savvy about what I just wrote, so I hope that my understanding is correct.) If that's the case, I have to say that since CC came out, I have had numerous issues with this computer--and as far as I know, they've mostly been graphics card related. One step closer to a Windows gaming system.


        If  your machine does not meet the requirements your only solution is a new machine.  I thought all Mac were Intel 64 bit machines these days.  I have not used a Mac since OS9.  OS9 and OS7 were Apples OS before Steve switch Apple to a Unix based OS.  He has used it in his Nextstep  company and  knew is was better than anything Apple had. So he killed two birds in his next single step when Apple got him back. The he killed the IBM powerPC and killed Apple's OS.

        Hey you can buy a Mac and install Windows on it....  I'm 75 games on a slow machine have no problem beating me up. I'm sure any game I install on my Dell workstation would beat me up badly.

        JJMack
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