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Adobe photoshop 2019 crashing continuously

New Here ,
Feb 18, 2019 Feb 18, 2019

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Its crashing whenever I open it. I tried updating graphic drivers too but the issue is not solved. Sometimes just Photoshop goes blank and shuts down and sometimes a blue screen saying error code video tdr failure and the whole computer shuts down. Its becoming very difficult to do any work please help.

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Adobe
Community Expert ,
Feb 19, 2019 Feb 19, 2019

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Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

https://forums.adobe.com/docs/DOC-7044

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Community Expert ,
Feb 19, 2019 Feb 19, 2019

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Hello, indeed, you need to give us useful information in order to help you.

A good start is posting the contents of help>System info...

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Advocate ,
Feb 19, 2019 Feb 19, 2019

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Hi, Can you please share your system specification ?

and have you tried to reset photoshop preferences ? It might work

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