Adobe Photoshop 2022 Photo Stacking
Copy link to clipboard
Copied
Photoshop version 23.01. I am trying to load CR files into a stack. I use the usual method of going File - Scripts - Load files into stack. I select the files and they load into the dialog box. When I hit OK 1 file loads and them Photoshop freezes.
Explore related tutorials & articles
Copy link to clipboard
Copied
Is it a particular file or files it chokes on? If you choose a different set of files, does it work?
Copy link to clipboard
Copied
Hi Jeffrey, Thank you for your reply. It happens with JPEGs as well. It loads one file into the stack and freezes. I have to use Task Manager to exit Photoshop.
I've also tried a set of files which worked perfectly well in the previous versions of Photoshop and it doesn't work with them either.
Copy link to clipboard
Copied
Interesting.
Try the following:
Restore your preferences using this manual method does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
If preferences aren't the issue go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?
Copy link to clipboard
Copied
OK tried all of that and still the same problem. Settings Processor box shown
Copy link to clipboard
Copied
Something is throwing off the GPU settings. It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Copy link to clipboard
Copied
Multiple things wrong. The graphics card you have only has 1GB of VRAM. The current version of Photoshop requires 2GB. The driver is also out of date: Driver date: 2015-11-04 000000.000000-000
Driver age: 72 months
Best bet is to upgrade your graphics card to a modern one with at least 2GB of VRAM.
Next option is to completely disable the GPU for PS:
First quit Photoshop. Then install the attached file (PSUserConfig.txt) in your Photoshop Settings folder:
Windows:
- [Installation Drive]:\Users\[User Name]\AppData\Roaming\Adobe\[Photoshop_version]\[Photoshop_version]Settings\
macOS:
- //Users/[User Name]/Library/Preferences/[Photoshop_version]Settings/
Copy link to clipboard
Copied
Hi Jeffrey, I really appreciate the time you have taken over this. I find the final answer disappointing as I have used Photoshop for some years and subscribe to Creative Cloud. All the previous versions have worked well on my computer and being retired I was hoping not to have the expense of upgrades. Anyway thank you for your time and efforts.
Copy link to clipboard
Copied
Just as a wrap up to this problem I'd like to report that I installed the text file as suggested and Photoshop now appears to be working OK. I was able to stack a 20 photo CR file without issue. Thank you again for the advice. I am also considering a computer upgrade.