Adobe Photoshop 2022 version runs slow on Windows 10

New Here ,
Nov 11, 2021 Nov 11, 2021

Copy link to clipboard

Copied

My Photoshop was working fine while I had the previous version but yesterday I updated to 2022 and now my laptop completly freezes when I open 1 picture, not even talking about layers. Anyone? Any suggestions?

Thanks,

Iv

TOPICS
Windows

Views

223

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 11, 2021 Nov 11, 2021

Copy link to clipboard

Copied

Hi,

 

We're sorry about the trouble with Photoshop 2022 on your Windows laptop. Would you mind sharing the exact version of Photoshop you're using along with your computers specifications?

 

Please ensure you have all available Windows updates installed on the computer along with the latest drivers. You can also try optimizing the Preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

If the issue persists, try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, relaunch Photoshop & let us know if that helps.

 

Regards,

Nikunj

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

Hi, yes my version is 23.0.1

My computer specs are:

Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz 1.70 GHz

RAM 8 GB 64 bits OS

I've tried to optimize my computer, the 2021 version worked fine.. however after I updated the progam is so slow that I can't do literally nothing. How can I get back the older version? Apperantly I did not retain my previous version. Can you provide me a link to the older version from where I can download it?

Thanks,
Iveta

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

Hi, yes my version is 23.0.1

My computer specs are:

Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz 1.70 GHz

RAM 8 GB 64 bits OS

I've tried to optimize my computer, the 2021 version worked fine.. however after I updated the progam is so slow that I can't do literally nothing. How can I get back the older version?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

Ged, i've check this link and apperantly I did not retain my previous version. Can you provide me a link to the older version from where I can download it?

Thanks,

Iveta 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

Which version are you referring to, there should be 3 versions available from the Creative Cloud app, version 22.2, 22.5.2 and 23.0.1

Did you follow the instructions

2021-11-12 14_47_42-Window.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

Yes, i did and I do not have "Older versions"option...see attached. The version that is currently installed on my computer is 23.0.1

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

Are you using a student account by any chance, also check in the Creative Cloud app settings to make sure "Show Older Versions" is enabled

image.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

Yes, I am Ged.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

LATEST

You'll need to contact your IT department or whoever looks after the administration of the Creative Cloud apps, they should be able to make the older versions available

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines