Adobe Photoshop Crashing when using (Image Size)

New Here ,
Jun 12, 2022 Jun 12, 2022

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PS - ERROR - CTRL + ALT + i.png

 

Solution I did:

Preferences, Performace, unchech the Graphic Processors, after that. works fine PS not crashing anymore, but there are another problem encountered that was the graphic from my screen become slow and the zoom tool for shorcut key like CTRL+Space bar the mouse drag from left to right or right to left that shoud be zoom in and out. but the response after uncheck the "use GRAPHIC PROCESSOR", only zoom in.

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Adobe Community Professional ,
Jun 12, 2022 Jun 12, 2022

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Hi

If disabling the GPU fixes the issue you should look to updating/reinstalling your GPU driver from the manufactures website

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Adobe Community Professional ,
Jun 12, 2022 Jun 12, 2022

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That is an interning answer. Can you tell step by step how to do that or add a possible link if it is generic? I am sure many people would like to know. Because I see this question quite often.🙂

Lee- Graphic Designer, Print Specialist, Photographer

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Adobe Community Professional ,
Jun 12, 2022 Jun 12, 2022

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Just go the GPU manufactures website and do a search for the GPU you have, in my case I would search for the RTX 3090 and select the Sudio driver version

2022-06-12 14_55_55-Official Drivers _ NVIDIA — Mozilla Firefox.png

Nvidia

https://www.nvidia.com/download/index.aspx

AMD

https://www.amd.com/en/support

Intel

https://www.intel.com/content/www/us/en/download-center/home.html

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New Here ,
Jun 19, 2022 Jun 19, 2022

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Hi,

 

thanks for your support, comments and suggestions, my pc now is working well. maybe the update only from Adobe Photoshop or updates from GPU manufacturer. uncheck use opencl.pngScreenshot 2022-06-19 121258.png

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