Adobe Photoshop freezes when zoom

New Here ,
Apr 01, 2022 Apr 01, 2022

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Adobe Photoshop freezes when zoom.
Freezes all version.
Please look at VDO clip.


thank you

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macOS

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Adobe Employee ,
Apr 01, 2022 Apr 01, 2022

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you're using along with your computers operating system? Are you using a drawing tablet?

 

You can try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, relaunch Photoshop to check if that helps.

 

Regards,

Nikunj

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New Here ,
Apr 02, 2022 Apr 02, 2022

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iMac 4K 21.5 inch, 2019

Now macOS Monterey and this VDO clip record on Monterey ans Photoshop 23.2.2 .

Before I use macOS Catalina and Photoshop other version (22.0-22.5.6) I got this problem.
I've to upgrade menory (RAM) is Transcend premium grade to 32GB from Apple service authorized at first time to I purchased this iMac.

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New Here ,
Apr 02, 2022 Apr 02, 2022

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I use Apple mouse.

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New Here ,
Apr 02, 2022 Apr 02, 2022

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This is Graphics Processor

 

Screen Shot 2565-04-02 at 14.37.58.png

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New Here ,
Apr 02, 2022 Apr 02, 2022

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I've to disable Graphic Processor and test it's no freeze but slowly.

 

Screen Shot 2565-04-02 at 14.49.38.png

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New Here ,
Apr 02, 2022 Apr 02, 2022

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LATEST

Hello, Update.

Now work for this setup.
And I'll update when freeze.
Thank you

 

Screen Shot 2565-04-02 at 16.48.41.png

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