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Adobe Photoshop Not Responding Very High Power Usage

New Here ,
Jun 21, 2021 Jun 21, 2021

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Several people have asked the same question (or variant) that I am asking below and it never really gets answered completely or resolved and then the threads are locked so no one can ask for more clarification or help.

I checked task manager and it says that shows that Adobe Photoshop has VERY HIGH POWER USAGE, and it says that cpu and memory are both under 30% utilization.

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Crash or freeze

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Adobe Community Professional ,
Jun 22, 2021 Jun 22, 2021

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Is there a problem with your computer that this is a concern?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Jun 22, 2021 Jun 22, 2021

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Thank you for your reply. There is nothing wrong with my computer, and there were so many people in the same situation as me. Some people replied with some methods, but none of them worked.

 

https://www.zhihu.com/question/404651712

 

https://forum.xitek.com/thread-1888212-1-1-1.html

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New Here ,
Jun 22, 2021 Jun 22, 2021

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They got the same problem, even though the computers they use are high performance.

 

https://answers.microsoft.com/en-us/windows/forum/all/very-high-power-usage/5291ef3b-e3a1-4bfc-b771-...

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Adobe Community Professional ,
Jun 23, 2021 Jun 23, 2021

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Again - what is the "problem"? Is this causing a lag or slowdown on your system?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Jun 25, 2021 Jun 25, 2021

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I am sorry for making it complicated. The problem is Adobe Photoshop not responding and unable to save anything. This happens a lot.

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Adobe Community Professional ,
Jun 28, 2021 Jun 28, 2021

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That has nothing to do with the power usage. It's a red herring. 

What are your specs?

Specific Photoshop version, Computer OS, HD space, RAM, Video Cards, VRAM

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Jul 04, 2021 Jul 04, 2021

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Specific Photoshop version —— Adobe Photoshop CC 2018

Computer OS —— Windows 10

HD space —— Samsung MZVLB512HAJQ-00000 512 GB

RAM —— Kingston DDR4 2666MHz 32 GB

Video Cards —— Nvidia GeForce GTX 1660 / 6 GB

 

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Adobe Community Professional ,
Jul 06, 2021 Jul 06, 2021

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Any reason you haven't upgraded to CC2020 or CC2021?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Jul 07, 2021 Jul 07, 2021

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There is another guy said that updating won't help.

I changed the version to cs 6 and it almost never crash again.

Thanks, any way.

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Adobe Community Professional ,
Jul 07, 2021 Jul 07, 2021

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Your choice but you should at least attempt to install CC2020 and see if the issue persists. CS6 is no longer supported and will eventually be unusable. 

You should install 2020 (you can keep your other version installed) and give more specifics on what is happening besides the vague "not responding or saving anything" and we can give you detailed steps to take to resolve. 

 

There is no major roadblock for using Photoshop CC2020 or 2021 given your computer specs, so it could be something as simple as a preference or setting. 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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