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R
RFire
Participant
October 24, 2018
Answered

After Mac Mojave Upgrade, Photoshop CS5 Crashes when Type Is Selected

  • October 24, 2018
  • 4 replies
  • 22365 views
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    Correct answer icecream841

    Hi this is Papa’ grandson,  we solve this issue by building but I am back in safe mode (hold shift after booting and release when Apple appears).  We then manually installed the update 12.0.4, you can download it from the adobe.com

    You open the DMG file,  when it asks you to eject, cancel,  do not eject.  Then right click open package contents and dive down until you get to the terminal file.   It should be in a folder labeled Mac OS.  Drag that file into terminal and click enter, it will open up adobe updater and install the updates.  We had to do this three times force quitting the updater, and eventually worked.

    So in simple terms:

    Safe mode

    Install update via right click open package contents and dropping into terminal

    If dropping into terminal fails force quit and try again.

    Good luck!

    PS. It turns out the reason the updater is not working is because the server has been taken offline, so all updates have to be installed manually like this.

    4 replies

    T
    ToonsTent
    Participating Frequently
    February 9, 2020

    This was a constant irritant for me since upgrading.

    I believe I've accidentally stumbled across the solution: Go offline.
    Photoshop CS5 now works perfectly for me as long as my WiFi is off!

    I'm suspecting that Adobe is doing this remotely to try to encourage people to upgrade to the latest Adobe software.

      D
      daavey13247643
      Participant
      October 12, 2022

      after trying all the various fixes described (no success on the Accessibility option), this is the one that worked for me.

      icecream841
      icecream841Correct answer
      Participant
      November 4, 2018

      Hi this is Papa’ grandson,  we solve this issue by building but I am back in safe mode (hold shift after booting and release when Apple appears).  We then manually installed the update 12.0.4, you can download it from the adobe.com

      You open the DMG file,  when it asks you to eject, cancel,  do not eject.  Then right click open package contents and dive down until you get to the terminal file.   It should be in a folder labeled Mac OS.  Drag that file into terminal and click enter, it will open up adobe updater and install the updates.  We had to do this three times force quitting the updater, and eventually worked.

      So in simple terms:

      Safe mode

      Install update via right click open package contents and dropping into terminal

      If dropping into terminal fails force quit and try again.

      Good luck!

      PS. It turns out the reason the updater is not working is because the server has been taken offline, so all updates have to be installed manually like this.

        gener7
        Community Expert
        gener7Community Expert
        Community Expert
        November 4, 2018

        I had thought that meant activation not upgrade. When Adobe closes those activation servers for CS5, they will give you a non-activation copy complete with an installer that will run in Mojave without using Terminal.

        Anyway, your answer is the one that works so it's marked as correct.

        Also note 32 bit apps are going away in 10.15, and since some helper apps for CS5 and CS6 are 32 bit, it might not work on the next MacOS release.

        P
        paparich1952
        Participant
        October 31, 2018

        I have the same problem except I can't open my .psd files AND can't use text without it crashing. I've tried all of the suggestions listed here and all have not worked for me except the security one which allowed me to open CS5 without it crashing also. Any new fixes and ideas? This really bums me out.

        theurraca
        theurraca
        Participant
        October 29, 2018

        Hi there, I just tried this and it worked perfect:

        https://www.macworld.co.uk/how-to/mac-software/open-apps-wont-work-mojave-photoshop-3684425/

        good luck!!

        theurraca
        theurraca
        Participant
        October 29, 2018

        A day later we happened to be in the Security & Privacy settings in System Preferences when we stumbled upon the Accessibility tab and found that Adobe Photoshop CS5 was listed there with the slightly concerning message: “Allow the apps below to control your computer”.

        Assuming that there was nothing dodgy going on, we ticked the box, and hooray, Photoshop now works in Mojave.

        How to get Photoshop working in Mojave

        HERE IS THE ANSWER!!

        R
        RFireAuthor
        Participant
        October 29, 2018

        Your two posts do not fix the issue because, as I mention in my initial post, I have already addressed this "accessibility" issue in Mojave, and that has not resolved the Type crash problem.  In my initial post I mention:

        5.  Parenthetically, I've adjusted Mojave's "accessibility" parameters to allow Photoshop CS5 to run.  See discussion:

        https://www.macworld.co.uk/how-to/mac-software/open-apps-wont-work-mojave-photoshop-368442 5/

        Again, Photoshop CS5 works on my Mojave, it just crashes whenever I use the "Type" tool and it refuses to update.  This is a different problem from the "accessibility" issue, which, again, I've already fixed.

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