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Any solution for "unexpected end-of-file encountered" on CS5 and macOS 10.7.4

New Here ,
Aug 16, 2012 Aug 16, 2012

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Using Mac 10.7.4 and CS5 Extended on an Imac 27.

 

Today, working on a large file PSD suffix and Photoshop froze. and when I restarted i got "unexpected end of file " error message on the file i was working on, but on several other files also in that folder.

 

Has anyone found a solution to this? Can you rebuild or restore the file in any way?

 

The file shows on the hard drive now as 118.6 megs. The files show up in Bridge, but with small Previews.

 

 

[post is from 2012 — versions added]

 

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correct answers 1 Correct answer

LEGEND , Aug 16, 2012 Aug 16, 2012

Noel Carboni wrote:

...

it brings back whatever you were working on in the last few minutes before the failure.

That is correct, of course.  But, if I construe the OP correctly, the computer malfunction also damaged other files in the same older that were not open.

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Aug 16, 2012 Aug 16, 2012

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Usually that means that the file has been corrupted on disk, though sometimes it means that the file has the wrong extension and can't be read correctly.

In your case, it sounds like the file was damaged by some sort of system error.

Most of the time, the files are not recoverable.

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New Here ,
Aug 16, 2012 Aug 16, 2012

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Thank you, Chris. I tried to open it in Graphic Converter; it was just white file. Blank. Tried to open it on another machine; same error message.

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LEGEND ,
Aug 16, 2012 Aug 16, 2012

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Yup, I always read that error message as "your file is hosed".

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LEGEND ,
Aug 16, 2012 Aug 16, 2012

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mtucker508@mac.com wrote:

Can you rebuild or restore the file in any way?

It doesn't help you with this file, but unexpected failure is precisely what the new Photoshop CS6 Auto-Save feature helps with.  If Photoshop were to crash/freeze/be forced closed/whatever, next time you start it it brings back whatever you were working on in the last few minutes before the failure.

-Noel

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LEGEND ,
Aug 16, 2012 Aug 16, 2012

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Noel Carboni wrote:

...

it brings back whatever you were working on in the last few minutes before the failure.

That is correct, of course.  But, if I construe the OP correctly, the computer malfunction also damaged other files in the same older that were not open.

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LEGEND ,
Aug 16, 2012 Aug 16, 2012

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Well, no application is going to be able to fix computer system problems.  That's why backups are a good idea.

-Noel

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Participant ,
May 10, 2015 May 10, 2015

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I had this problem recently, and restored from backup. I had to go back two versions to get a readable file. I'm not sure what caused the problem (file system or PS) and don't see any indication of one cause being more likely than another.

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New Here ,
Aug 08, 2015 Aug 08, 2015

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I've also gotten this problem despite saving multiple copies in different places. It gets tiring, but yeah, the best way is to upgrade ps6 for the auto save. Aside from that kiss the projects you were slaving over for hours goodbye. Though I understand how frustrating it is when you get inadequate feedback that won't even list the other possibilities of recovering corrupted files. Because there are. They may work or they may not. But of course staff won't even bother telling you that, they could care less about your lost hard work... they'll just continue to snidely tell you it was your own fault despite the circumstance and program's outdated storage/saving system

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Explorer ,
Jul 29, 2016 Jul 29, 2016

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I encountered this error today and was able to open the file in Illustrator and then export it as a PSD with all the layers intact.

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New Here ,
Jan 17, 2017 Jan 17, 2017

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BLESS you!
this worked!

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New Here ,
Apr 09, 2017 Apr 09, 2017

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Woo it worked in Illustrator.. saved me lot of time.. thx

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New Here ,
Jan 03, 2018 Jan 03, 2018

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Thank you so much! You've been infinitely more helpful than the so-called experts and staff members here!

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New Here ,
Apr 23, 2022 Apr 23, 2022

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dang! So yet another investment in Illustrator to help with PS.  It's all about the Benjamins. How about a program that does what you are paying for? =/

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New Here ,
Aug 21, 2018 Aug 21, 2018

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worked like a charm. Thanks

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New Here ,
Mar 23, 2019 Mar 23, 2019

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i got a black screen

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New Here ,
Sep 21, 2020 Sep 21, 2020

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me too :(( anyone how to fix this??? help :((((

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New Here ,
Sep 22, 2019 Sep 22, 2019

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thanks so much for that - it worked for me!!

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New Here ,
Nov 08, 2019 Nov 08, 2019

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Wow... Thanks a lot.... 

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Community Beginner ,
Feb 24, 2020 Feb 24, 2020

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greatest answer! thank you!! ❤️     

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New Here ,
Jun 02, 2020 Jun 02, 2020

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Was it with the latest verion? 24

I don't have the option to keep the layers as Illustrator want to convert the layers into objects or flatten the layers.. no other choices.. 

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New Here ,
Mar 31, 2021 Mar 31, 2021

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For the sake of god it works!!! Thank you soooo Much!!

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New Here ,
Jul 13, 2021 Jul 13, 2021

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I signed in just to write this comment. You're a true hero and you saved my life!! Thank you so so so much! :sparkles::cherry_blossom:

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Community Beginner ,
Feb 24, 2022 Feb 24, 2022

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This worked as of February 2022. Saved me hours of work after my file was unexpectedly corrupted. Illustrator changed just a couple weird issues which were super quick for me to repair.

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Community Beginner ,
Apr 17, 2022 Apr 17, 2022

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Can confirm works as of march 17, 2022

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