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2regrettable
Participant
July 23, 2023
Answered

Bamboo Ink not working ! Please help

  • July 23, 2023
  • 1 reply
  • 1741 views

I'm an artist using Adobe Photoshop. I usually draw with a Wacom Bamboo Ink. But then some things happened so I had to switch to drawing with a Huion HS64 for a while. I returned to using the bamboo ink; to my surprise, it would not draw. It would act as a cursor. Not sure if this has something to do with Huion pad, I tried doing the PSUser thing like the other forums here but those are outdated + I'm using Windows 11. I'm not sure what to do. Feedback would be nice.

    This topic has been closed for replies.
    Correct answer Kevin Stohlmeyer

    CS321AK is the model number for my pen. I'm using the Surface Pro 7 so I just use the pen on top of my screen to draw.


    Ah you are not using a Wacom tablet - you're using the Stylus. Wacom makes it so confusing with a Bamboo tablet and the Bamboo ink.

    This post may help, but in your case I would try to uninstall all the Huion drivers, etc. as they might be conflicting with the input on the Surface Pro.

    https://community.adobe.com/t5/photoshop-ecosystem-discussions/pen-pressure-bamboo-ink-pen-works-with-only-windows-ink-apps/m-p/9482283

     

    1 reply

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    July 24, 2023

    Hi @2regrettable make sure you are using an updated Wacom driver and have checked your Windows Ink settings.

    2
    2regrettableAuthor
    Participant
    July 25, 2023

    Hey, thank you for the reply! I went to the site and downloaded the Wacom driver for my pen, Bamboo Ink. When I opened the file, it said a supported tablet was not found on the system. My Windows Ink settings are matched up to Adobe's pen settings but it still didn't let me draw. And this is happening only in Photoshop. It's so weird.

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    July 25, 2023

    What is the specific model number of your Bamboo?

    The link you gave was for Substance 3D apps - not Photoshop.

    Try going through the steps in this link.

    https://helpx.adobe.com/photoshop/kb/tablet-support-faq-photoshop.html

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