Black squares when zooming in + out Photoshop CC

[Jump Swim Draw]

Hi there,

Does anyone have any ideas on how to stop these BLACK FRAMES appearing every time I zoom in and out on Photoshop CC?? They are driving me crazy. I have updated operating system, rebooted system numerous times, saved file and reopened (doesn't 'save' the squares but the problem still persists). See attached image of what i mean. I am running Catalina on a Mac Book Pro.

Thanks in advance.

Carly

[Akash Sharma]

Hi Carly, 

Sorry that you're seeing these strange black squares in Photoshop while zooming in and out. 

Would you mind sharing the version of Photoshop you're working with? Check under the Help> System info menu in Photoshop.

Does the problem occurs with all the files you work with or does it happen with a specific file/file format?

Please disable the use of graphics processor from the Preferences> Performance menu in Photoshop and let us know if that helps?

• Launch Photoshop.
• Choose Photoshop > Preferences > Performance (macOS).
• Deselect Use Graphics Processor.
• Quit and relaunch Photoshop.

Thanks,

Akash

[Darran5C4A]

Same problem here.

[J453]

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

[Nicole26358140ica1]

Hi,

I have the same issue. When I zoom and out I get the black square blocks. I followed the advice and disabled Disable Native Canvas and restarted photoshop. I did this after I unchecked Use Graphics Processor in Camera Raw. I checked the Graphics processor was compatible. And I am still having the issue. This is on the new 14in Macbook Pro M1. Is there something else I can try to resolve this issue? Thanks

[Nicole26358140ica1]

Hi Everyone, I'm just checking to see if anyone has found a solution for this issue yet? Thanks

[Rlnd5C94]

[Beau28804016moij]

https://www.youtube.com/watch?v=EFMX1JMRBmg