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Participant
January 29, 2024
Answered

Blank batch dialog box remains on screen when batch is completed

  • January 29, 2024
  • 1 reply
  • 367 views

Blank batch dialog box remains on screen when batch is completed. No way to close dialog box as it is completely blank. Have to close photoshop and restart to get rid of dialog box. 

 

Photoshop 25.1.0

MacOS Sonoma 14.2.1

 

Automate > Batch > play action > OK

 

expected result: batch automation completes and dialog box disappears

actual result: batch automation completes but dialog box (without contents) remains. Have to close photoshop and restart to get rid of box. 

 

This topic has been closed for replies.
Correct answer Sameer K

Hey, @uberb34978408. Welcome to the Photoshop Community. I'll move this to discussions for now & help you figure this out. 

 

Before we troubleshoot, please update Photoshop 2024 to the latest version via the Creative Cloud desktop app; check here for steps: https://adobe.ly/3OTCFPY

 

Let me know if the issue exists. 

Thanks!

Sameer K

1 reply

Sameer K
Community Manager
Sameer KCommunity ManagerCorrect answer
Community Manager
February 21, 2024

Hey, @uberb34978408. Welcome to the Photoshop Community. I'll move this to discussions for now & help you figure this out. 

 

Before we troubleshoot, please update Photoshop 2024 to the latest version via the Creative Cloud desktop app; check here for steps: https://adobe.ly/3OTCFPY

 

Let me know if the issue exists. 

Thanks!

Sameer K

Participant
March 4, 2024

Thank you for your response Sameer.

After updating to the latest version I'm happy to report this bug has been fixed.

Photo Taco Podcast
Known Participant
December 13, 2024

I am still seeing this in version 26.1.0: