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Z
ZMags
Participant
March 14, 2023
Question

Blank window popup won't let me edit in Photoshop

  • March 14, 2023
  • 2 replies
  • 431 views

Can anyone tell me why I always get this blank window (sometimes black sometimes gray) that just pops up in the middle of my editing and it won't let me access anything in photoshop other than the menu bar? Thank you T-T

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2 replies

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
March 14, 2023

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

    Bojan Živković11378569
    Community Expert
    Bojan Živković11378569Community Expert
    Community Expert
    March 14, 2023

    Try to reset preferences Preferences in Photoshop (adobe.com) then copy/paste here Help > System Info if prefs reseting does not help.

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