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Blurry Imported Photos

New Here ,
Feb 16, 2017 Feb 16, 2017

I have recently upgraded to Photoshop CC 2017 and have realized that every time I import a photo into photoshop it loses quality and is very blurry. My cache levels are set to 4 and I don't know what to do...please help!!!

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Community Expert ,
Feb 17, 2017 Feb 17, 2017

Why do you import and not open the images?

What file formats?

Could you post an image and a screenshot of the image in Photoshop taken at View > 100%`

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New Here ,
Feb 17, 2017 Feb 17, 2017

Sorry for the confusion, I meant Open not Import. The files formats I tried were Png and Jpg.Screen Shot 2017-02-17 at 1.42.54 PM.jpgScreen Shot 2017-02-17 at 1.43.12 PM.jpg

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Community Expert ,
Feb 17, 2017 Feb 17, 2017

View at 100%, shortcut ctrl+1. You have them at 66.67%, and this scaling inevitably softens the image.

100% maps one image pixel to exactly one screen pixel.

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Community Expert ,
Feb 17, 2017 Feb 17, 2017

You did not post the original images themselves for comparison, you did not display the images at View > 100% for the screenshots and I can discern no immediately noticeable problem.

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New Here ,
Feb 17, 2017 Feb 17, 2017

Screen Shot 2017-02-17 at 5.02.46 PM.jpg4440993-galaxy-wallpapers.jpg

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Community Expert ,
Feb 17, 2017 Feb 17, 2017
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The image you posted does not appear to be the same one as in the screenshot.

Also the file in the screenshot seems to contain Smart Objects – what are their scaling factors and do they have the same resolution as the containing document?

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