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T
TheMacEditor
Participant
December 2, 2020
해결됨

Brush tool, when I click & paint, the screen in Photoshop goes white until I unclick

  • December 2, 2020
  • 4 답변들
  • 27987 조회

Whether I'm using my Photoshop CC 2019 or 2020, when I use the brush tool to paint over my image or even the heal tool, I'm having an issue with the screen in Photoshop going white when I click. Which makes this impossible to see what I'm doing. When I unclick the mouse, the white screen goes away and I can see where I just painted. So It's not like the tool doesn't work, just can't see what I'm doing.

Any help would be great!

 

~Amanda

 

Using:MacBook Pro (Retina, 15-inch, Late 2013)
2.6 GHz Quad-Core Intel Core i7
16 GB 1600 MHz DDR3
OS Big Sur

    최고의 답변: becs_edits

    To reset preferences go to Photoshop CC > Preferences > General. Window opens then select 'Reset Preferences on Quit'.

    Then quit photoshop completely (command Q). When you reopen, the bug hopefully will have gone.

    4 답변

    B
    Brian308195971wva
    Participant
    November 17, 2024

    Thank you. Fixed it for me too.

     

    A
    Alyse21928387l1bd
    Participant
    November 24, 2021

    I have tried this and it does not work 😞 Are there any other possible fixes? 

      R
      Rwin24095993ft7p
      Participant
      April 19, 2022

      I have the same problem. and i tried this but it does not work for me. please help me? 

      R
      Rwin24095993ft7p
      Participant
      April 19, 2022

      I find something that works for me. 

      go to edit > Preference > Performance And then from the graphic processor setting select advance and uncheck GPU Compositing then OK. 

      Dear specialist, please let me know is this the correct way to fix this bug?  Thanks

        J
        J O S S Y
        Participant
        December 8, 2020

        I had this issue too. Try resetting all of the preferences and then restarting Photoshop. It worked for me!

          lou-lilâm4933819
          lou-lilâm4933819
          Participant
          February 3, 2021

          YES thank you !!

          R
          renees87792637
          Participant
          April 24, 2021

          I've tried this repeatedly and so far, it is not working. So frustrated!

            JJMack
            Community Expert
            JJMackCommunity Expert
            Community Expert
            December 2, 2020

            Have you read through the knowe Big Sur issues with 22?

            https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-big-sur.html#big-sur-known-issues 

            JJMack
            T
            TheMacEditor작성자
            Participant
            December 4, 2020

            Thanks JJMack. Now that I think about it, it started acting up after I updated to the Big Sur. Typical. Hopefully, Apple & Adobe can correct the issue soon.

             

            Thanks so much for the quick response!!

             

            ~Amanda

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