Skip to main content
Participating Frequently
June 24, 2025
Answered

Bug in latest version?

  • June 24, 2025
  • 9 replies
  • 712 views

Since the latest version, the Brightness/Contrast preview seems to be broken.  There is no preview.  The sliders work once you finish but you cannot adjust them with preview.  

Correct answer davescm

@Joseph Morlan I cannot replicate here in v26.8.0 using either Image adjustments or an adjustment layer. Both preview correctly. Have you tried a preference reset (back them up first so you can restore if unsuccesful). Preferences files contain far more than just the user set preferences and are saved when Photoshop closes. Corruption can lead to strange behavious which sometimes does not show until a version update.

https://helpx.adobe.com/uk/photoshop/using/preferences.html

Dave

9 replies

Participating Frequently
June 27, 2025

Thanks for the tip.  That fixed it for me.  Reset preferences to default and both regular and legacy brightness/contrast now work as expected.  Using latest release version, not beta.  

Participating Frequently
June 27, 2025

Yes regular version works, but not Beta!

davescm
Community Expert
Community Expert
June 27, 2025

@bernhards10476176  You might want to report it in the separate Photoshop Beta forum

https://community.adobe.com/t5/photoshop-beta/ct-p/ct-photoshop-beta

Dave

Glenn 8675309
Legend
June 27, 2025

So:  have you updated your video driver as suggested?   Yes or no works. 

Participating Frequently
June 27, 2025

As I wrote above. the bug is in Photoshop Beta Release 26.9.0!! The bug has absolutely nothing to do with settings, it's simply a bug in this Beta release and I hope it will be fixed soon by Adobe!

davescm
Community Expert
davescmCommunity ExpertCorrect answer
Community Expert
June 27, 2025

@Joseph Morlan I cannot replicate here in v26.8.0 using either Image adjustments or an adjustment layer. Both preview correctly. Have you tried a preference reset (back them up first so you can restore if unsuccesful). Preferences files contain far more than just the user set preferences and are saved when Photoshop closes. Corruption can lead to strange behavious which sometimes does not show until a version update.

https://helpx.adobe.com/uk/photoshop/using/preferences.html

Dave

Participating Frequently
June 27, 2025

Thanks.  I just updated to v26.8.1.  I already had disabled the GPU.  I enabled it and it made no difference.  Are you saying you cannot duplicate this issue?  From looking at the thread it appears I am not alone.  Perhaps I need to revert to an earlier version of PS which does not have this bug.  

Participating Frequently
June 26, 2025

I updates today to latest Beta version, which is not 26.8.x, but 26.9.0! To disable the GPU makes no difference, as exptected. This is for sure a bug in the last versions of Photoshop Beta. And it's not only the preview, which does not work, it's also the Contrast slide, which has a wrong initial position left of the centre. In Photoshop 26.8.1 (not Beta) there is no error!

Participating Frequently
June 26, 2025

Same for me, since the last Update Brightness/Contrast preview is not working and Contrast slider is in a wrong initial position!!

nikunj.m
Community Manager
Community Manager
June 26, 2025

Hi @bernhards10476176, please try updating Photoshop to v26.8.1 if you haven't already. 

Also, try disabling the GPU in Photoshop as suggested in Joseph's case to check if that makes a difference. 


Thanks,
Nikunj

Participating Frequently
June 25, 2025

Adobe Photoshop Version: 26.8.0 20250611.r.16 96beaa5 x64
Number of Launches: 1694
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.5965
System architecture: Intel CPU Family:6, Model:14, Stepping:13, AVX2
Physical processor count: 6
Processor speed: 2904 MHz
Built-in memory: 16219 MB
Free memory: 10386 MB
Memory available to Photoshop: 11952 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 9.5.0
SAM SDK Version: 13.1.2
ACP.local Status:
- SDK Version: 5.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.4.0.31
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: v5.0.0-beta.11
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.2
Content Credentials is not available
NGL Version: 1.40.0.10
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 8.4.0
TextEngine: ATE 7.9.0 (d611361)
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce GT 1030
GPUVendor: NVIDIA
NVIDIA GeForce GT 1030 UNKNOWN, NVIDIA
Intel(R) UHD Graphics 630 INTEL_UHD_GRAPHICS_630, INTEL
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 1,967 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 0
UseOpenCLChecked: 0
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1200)
Display scale: 1
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=60254787 -comment=Photoshop Version: Adobe Photoshop 26.8.0 20250611.r.16 96beaa5 x64

[1 ms]
Start GetSnifferResult

[2457 ms]
Start sniffer 2025-06-24 22:50:50
# Photoshop Version: Adobe Photoshop 26.8.0 20250611.r.16 96beaa5 x64
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=60254787 -comment=Photoshop Version: Adobe Photoshop 26.8.0 20250611.r.16 96beaa5 x64

{47 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,200)
Dimensions: (1,920 1,200)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce GT 1030 index=0)

# devices: 2
Device 0
Name: NVIDIA GeForce GT 1030
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 1,967 MB
VRAM: 1,967 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,503 MB
API version: 12.1 (12.1)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-08-14 000000.000000-000
Driver age: 10 months
Driver version: 32.0.15.6094
Supports UMA: UNSUPPORTED
D3D-ID: 7425

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,631 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,503 MB
API version: 12.1 (12.1)
Device version: 12.0 (12.0)
Vendor name: INTEL
Model: INTEL_UHD_GRAPHICS_630
Driver date: 2021-06-01 000000.000000-000
Driver age: 48 months
Driver version: 27.20.100.9664
Supports UMA: SUPPORTED
D3D-ID: 16024
End platform native
{855 ms}

{855 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce GT 1030
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 2,147 MB
VRAM: 2,147 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 40 GB / s
Compute score: 418.654
Device name string: NVIDIA GeForce GT 1030
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,802 MB
VRAM: 6,802 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Model: INTEL_UHD_GRAPHICS_630
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 24 GB / s
Compute score: 134.762
Device name string: Intel(R) UHD Graphics 630
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{2411 ms}

Exit code kExitNormal
End sniffer 2025-06-24 22:50:52
[kStatusNormal, kExitNormal]

[2457 ms]
Finish RunAllAPIs

[2459 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90960863994197727585
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2025\
Temporary file path: C:\Users\jmorl\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
H:\, 4.55T, 2.52T free
F:\, 865.4G, 478.2G free
J:\, 838.4G, 813.5G free
C:\, 865.4G, 478.2G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\

Installed components:
ACE.dll ACE O O
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguistic Library 792708d
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2025/03/11-13:46:07 79.3325af6 79.3325af6
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.6336193 79.6336193
AdobeXMP.dll Adobe XMP Core 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPFiles.dll Adobe XMP Files 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPScript.dll Adobe XMP Script 2025/03/06-19:12:03 79.9690a87 79.9690a87
AGM.dll AGM O O
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2025/03/11-10:42:09 79.0edcdaa 79.0edcdaa
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 29.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2025/03/11-13:46:07 79.ffa7413 79.ffa7413
AXE8SharedExpat.dll AXE8SharedExpat 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
AXEDOMCore.dll AXEDOMCore 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
BIB.dll BIB O O
BIBUtils.dll BIBUtils O O
CoolType.dll CoolType O O
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.2.0
dvaadameve.dll Adobe DVA 2025 25.2.0
dvaappsupport.dll Adobe DVA 2025 25.2.0
dvaaudiodevice.dll Adobe DVA 2025 25.2.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0
dvacore.dll Adobe DVA 2025 25.2.0
dvacrashhandler.dll Adobe DVA 2025 25.2.0
dvaevefactory.dll Adobe DVA 2025 25.2.0
dvamarshal.dll Adobe DVA 2025 25.2.0
dvamediatypes.dll Adobe DVA 2025 25.2.0
dvametadata.dll Adobe DVA 2025 25.2.0
dvametadataapi.dll Adobe DVA 2025 25.2.0
dvametadataUI.dll Adobe DVA 2025 25.2.0
dvanet.dll Adobe DVA 2025 25.2.0
dvaplayer.dll Adobe DVA 2025 25.2.0
dvascripting.dll Adobe DVA 2025 25.2.0
dvastorage.dll Adobe DVA 2025 25.2.0
dvatemporalxmp.dll Adobe DVA 2025 25.2.0
dvatransport.dll Adobe DVA 2025 25.2.0
dvaui.dll Adobe DVA 2025 25.2.0
dvauxphost.dll Adobe DVA 2025 25.2.0
dvauxpui.dll Adobe DVA 2025 25.2.0
dvavulcansupport.dll Adobe DVA 2025 25.2.0
dvaworkspace.dll Adobe DVA 2025 25.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-8.3.0-uxp-b1d8c85
dynamiclink.dll Adobe DVA 2025 25.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2025/03/06-19:12:03 79.6311509 79.6311509
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.14
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2025/03/11-13:46:07 79.a22178b 79.a22178b
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2025 26.8
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2025 26.8
PSViews.dll Adobe Photoshop 2025 26.8
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 79.5724c48 79.5724c48
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-8.3.0-uxp-b1d8c85
UPIC 2.6.0


Required plugins:

Accented Edges 26.8 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 26.8 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 26.8 - from the file “Filter Gallery.8bf”
Average 26.8 - from the file “Average.8bf”
Bas Relief 26.8 - from the file “Filter Gallery.8bf”
BMP 26.8 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.4 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.4 - from the file “Camera Raw.8bi”
Chalk && Charcoal 26.8 - from the file “Filter Gallery.8bf”
Charcoal 26.8 - from the file “Filter Gallery.8bf”
Chrome 26.8 - from the file “Filter Gallery.8bf”
Cineon 26.8 - from the file “Cineon.8bi”
Clouds 26.8 - from the file “Clouds.8bf”
Color Halftone 26.8 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 26.8 - from the file “Filter Gallery.8bf”
Conté Crayon 26.8 - from the file “Filter Gallery.8bf”
Craquelure 26.8 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 26.8 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 26.8 - from the file “Standard MultiPlugin.8bf”
Crosshatch 26.8 - from the file “Filter Gallery.8bf”
Crystallize 26.8 - from the file “Standard MultiPlugin.8bf”
Cutout 26.8 - from the file “Filter Gallery.8bf”
Dark Strokes 26.8 - from the file “Filter Gallery.8bf”
De-Interlace 26.8 - from the file “Standard MultiPlugin.8bf”
Dicom 26.8 - from the file “Dicom.8bi”
Difference Clouds 26.8 - from the file “Clouds.8bf”
Diffuse Glow 26.8 - from the file “Filter Gallery.8bf”
Displace 26.8 - from the file “Standard MultiPlugin.8bf”
Dry Brush 26.8 - from the file “Filter Gallery.8bf”
Entropy 26.8 - from the file “statistics.8ba”
Export Color Lookup Tables 26.8 - from the file “Export3DLUT.8be”
Extrude 26.8 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 26.8 - from the file “FastCore.8bx”
Fibers 26.8 - from the file “Standard MultiPlugin.8bf”
Film Grain 26.8 - from the file “Filter Gallery.8bf”
Filter Gallery 26.8 - from the file “Filter Gallery.8bf”
Fresco 26.8 - from the file “Filter Gallery.8bf”
Glass 26.8 - from the file “Filter Gallery.8bf”
Glowing Edges 26.8 - from the file “Filter Gallery.8bf”
Grain 26.8 - from the file “Filter Gallery.8bf”
Graphic Pen 26.8 - from the file “Filter Gallery.8bf”
Halftone Pattern 26.8 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 26.8 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 26.8 - from the file “HDRMergeUI.8bf”
HSB/HSL 26.8 - from the file “Standard MultiPlugin.8bf”
IFF Format 26.8 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 26.8 - from the file “Filter Gallery.8bf”
JPEG 2000 26.8 - from the file “JPEG2000.8bi”
Kurtosis 26.8 - from the file “statistics.8ba”
Lens Blur 26.8 - from the file “Lens Blur.8bf”
Lens Correction 26.8 - from the file “Lens Correction.8bf”
Lens Flare 26.8 - from the file “Standard MultiPlugin.8bf”
Liquify 26.8 - from the file “Liquify.8bf”
Matlab Operation 26.8 - from the file “ChannelPort.8bf”
Maximum 26.8 - from the file “statistics.8ba”
Mean 26.8 - from the file “statistics.8ba”
Measurement Core 26.8 - from the file “MeasurementCore.8me”
Median 26.8 - from the file “statistics.8ba”
Mezzotint 26.8 - from the file “Standard MultiPlugin.8bf”
Minimum 26.8 - from the file “statistics.8ba”
MMXCore Routines 26.8 - from the file “MMXCore.8bx”
Mosaic Tiles 26.8 - from the file “Filter Gallery.8bf”
Multiprocessor Support 26.8 - from the file “MultiProcessor Support.8bx”
Neon Glow 26.8 - from the file “Filter Gallery.8bf”
Note Paper 26.8 - from the file “Filter Gallery.8bf”
NTSC Colors 26.8 - from the file “NTSC Colors.8bf”
Ocean Ripple 26.8 - from the file “Filter Gallery.8bf”
OpenEXR 26.8 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 26.8 - from the file “Filter Gallery.8bf”
Palette Knife 26.8 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 26.8 - from the file “Filter Gallery.8bf”
Paths to Illustrator 26.8 - from the file “Standard MultiPlugin.8bf”
PCX 26.8 - from the file “PCX.8bi”
Photocopy 26.8 - from the file “Filter Gallery.8bf”
Picture Package Filter 26.8 - from the file “ChannelPort.8bf”
Pinch 26.8 - from the file “Standard MultiPlugin.8bf”
Pixar 26.8 - from the file “Pixar.8bi”
Plaster 26.8 - from the file “Filter Gallery.8bf”
Plastic Wrap 26.8 - from the file “Filter Gallery.8bf”
Pointillize 26.8 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 26.8 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 26.8 - from the file “PBM.8bi”
Poster Edges 26.8 - from the file “Filter Gallery.8bf”
Radial Blur 26.8 - from the file “Standard MultiPlugin.8bf”
Radiance 26.8 - from the file “Radiance.8bi”
Range 26.8 - from the file “statistics.8ba”
Render Color Lookup Grid 26.8 - from the file “Export3DLUT.8be”
Reticulation 26.8 - from the file “Filter Gallery.8bf”
Ripple 26.8 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 26.8 - from the file “Filter Gallery.8bf”
Save for Web 26.8 - from the file “Save for Web.8be”
ScriptingSupport 26.8 - from the file “ScriptingSupport.8li”
Shear 26.8 - from the file “Standard MultiPlugin.8bf”
Skewness 26.8 - from the file “statistics.8ba”
Smart Blur 26.8 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 26.8 - from the file “Filter Gallery.8bf”
Solarize 26.8 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 26.8 - from the file “Filter Gallery.8bf”
Spherize 26.8 - from the file “Standard MultiPlugin.8bf”
Sponge 26.8 - from the file “Filter Gallery.8bf”
Sprayed Strokes 26.8 - from the file “Filter Gallery.8bf”
Stained Glass 26.8 - from the file “Filter Gallery.8bf”
Stamp 26.8 - from the file “Filter Gallery.8bf”
Standard Deviation 26.8 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 26.8 - from the file “Filter Gallery.8bf”
Summation 26.8 - from the file “statistics.8ba”
Targa 26.8 - from the file “Standard MultiPlugin.8bf”
Texturizer 26.8 - from the file “Filter Gallery.8bf”
Tiles 26.8 - from the file “Standard MultiPlugin.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Torn Edges 26.8 - from the file “Filter Gallery.8bf”
Twirl 26.8 - from the file “Standard MultiPlugin.8bf”
Underpainting 26.8 - from the file “Filter Gallery.8bf”
Vanishing Point 26.8 - from the file “VanishingPoint.8bf”
Variance 26.8 - from the file “statistics.8ba”
Water Paper 26.8 - from the file “Filter Gallery.8bf”
Watercolor 26.8 - from the file “Filter Gallery.8bf”
Wave 26.8 - from the file “Standard MultiPlugin.8bf”
WIA Support 26.8 - from the file “WIASupport.8li”
Wind 26.8 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 26.8 - from the file “WBMP.8bi”
ZigZag 26.8 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 9.1.1.3 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-9.1.1\"
CmdN: 1.25.23
FMS: 1.9.9
UAM: 1.2.8
UAB: 2.18.0-16
UAB4: 5.22.0
Loaded at: 437 ms - launch time impact: 91 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.16.0.0 - from the file "Required Folder"
Loaded at: 8968 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.26.0.0 - from the file "Required Folder"
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 455 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"
Loaded at: 4315 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.11.89.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\"
CAPTURE: 2.0.41 STOCK: 4.2.7
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 2.3.7.0 - from the file "Required Folder"
Loaded at: 8969 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.7.0.0 - from the file "Required Folder"
Loaded at: 8969 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Share Panel (Prepared) 1.0.19.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 4037 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 4038 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2505.123.1.1 - from the file "Required Folder"
Loaded at: 8971 ms - launch time impact: 47 ms
Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"
Scan time: 0 ms - entries: 49

Extensions: NONE

Installed TWAIN devices: NONE

I tried the xbox game bar to take a video of the issue, but it failed to show the Photoshop menu or mouse action.  


nikunj.m
Community Manager
Community Manager
June 26, 2025

Thanks for sharing the system info @Joseph Morlan! I see you have a GTX 1030 on your computer, and the drivers are over 10 months old. Please go to NVidia's website to check if there is a driver update available for the GPU you're using. 

If not, try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once you've done this, relaunch Photoshop to see if it makes a difference. 


Thanks,
Nikunj

nikunj.m
Community Manager
Community Manager
June 24, 2025

Hi, thanks for reaching out! Please go to the Help menu in Photoshop, then System Info, and copy the text. You can share the text with us by either pasting it as a reply here or in a text file and sharing the file with us. 

Also, it would be helpful if you could share a screen recording of the issue. 


Thanks,
Nikunj