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Bug outil Déplacement Photoshop CC 2018

Community Beginner ,
Mar 14, 2018 Mar 14, 2018

Bonjour

Depuis quelques jours, au bout de quelques minutes d'utilisation, je ne peu plus utilisé l'outil déplacement

Il ne se passe rien quand je déplace un calque.

D'un document à l'autre, idem mais j'ai un message d'erreur qui apparait :" Impossible d'utiliser l'outil Déplacement en raison d'une erreur du programme:"

Et Photoshop rame à partir de la. Je suis obligé de quitter/redémarrer plusieurs fois par jour, c'est usant

Tous mes collègues ne rencontrent pas le même soucis

Une idée ? Merci par avance !

Olivier

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Adobe
Community Expert ,
Mar 14, 2018 Mar 14, 2018

Hello

In recent days, after a few minutes of use, I can't use the move tool

When I move a layer, nothing happens.

"" From one document to the other, idem but I got an error message that appears: "cannot use the move tool because of a program error:"

And Photoshop oar from the. I am obliged to leave/reboot several times a day, it is exhausting

All my colleagues do not encounter the same worries

Any idea? Thank you in advance!

Olivier

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Explorer ,
Mar 20, 2018 Mar 20, 2018

J'ai le même problème depuis 2 jours bien agaçant.

Micheline.

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Community Expert ,
Mar 20, 2018 Mar 20, 2018

What have you done for trouble-shooting so far?

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Community Beginner ,
Mar 21, 2018 Mar 21, 2018

i restart photoshop maybe 5 times a day
it becoming normal and then bug again

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Community Expert ,
Mar 21, 2018 Mar 21, 2018

Once again: What have you done for trouble-shooting so far?

I provided a Link to a page listing some Photoshop-trouble-shooting routines in post 1.

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Community Beginner ,
Mar 21, 2018 Mar 21, 2018

thank you i'm going to take a look to the list
For answering you, i only restart photoshop when the trouble is coming

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Community Expert ,
Mar 21, 2018 Mar 21, 2018

Hi

c.pfaffenbichler had given you some links including how to reset Preferences (in post 1). That is different to just restarting Photoshop.

The preferences are saved each time Photoshop closes and can become corrupt if Photoshop closes down unexpectedly, leading to unusual behaviour

So to be specific. Go to Preferences >General and click "Reset Preferences on Quit". Then close and restart Photoshop.

Dave

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Community Beginner ,
Mar 21, 2018 Mar 21, 2018

thanks a lot
i just done what you told me to do
I will let you all know if it s resolving my issue

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Community Beginner ,
Mar 21, 2018 Mar 21, 2018

Bad news it's bugging again

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Community Beginner ,
Mar 22, 2018 Mar 22, 2018

I don't have the issue anymore, just in re starting my computer ^^

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Explorer ,
Mar 22, 2018 Mar 22, 2018

Le problème a disparu et je ne sais pas ce que j'ai fait de particulier mais j'en suis bien contente. 

Peut-être seulement en redémarrant comme a expliqué Dave.

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Community Beginner ,
Mar 23, 2018 Mar 23, 2018
LATEST

Bonjour, j'ai redémarré mon PC comme écrit plus haut et le problème a disparu également

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Community Beginner ,
Mar 21, 2018 Mar 21, 2018

ouf je me sens moins seul
i'm feeling lesss lonely

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