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Bug

New Here ,
Feb 04, 2017 Feb 04, 2017

IMG_20170204_154222.jpegSince today I can´t any more draw.. There is anybody now  how to resolve this issue ?

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correct answers 1 Correct answer

Community Expert , Feb 04, 2017 Feb 04, 2017

what program?

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Adobe
Community Expert ,
Feb 04, 2017 Feb 04, 2017

what program?

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New Here ,
Feb 04, 2017 Feb 04, 2017

Mac Os sierra 10.12.3 , Photoshop CC 2017, Monitor digitizer Yiynova MVP20 u.

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Community Expert ,
Feb 04, 2017 Feb 04, 2017

did anything change on you computer that coincided with the problem appearing?

if you don't know of any changes, reset your preferences -   https://forums.adobe.com/thread/375776

if that fails to help, reinstall your monitor's drivers.

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New Here ,
Feb 05, 2017 Feb 05, 2017

Capture d’écran 2017-02-05 à 13.14.24.pngI reinstall the monitor´s driver, doesn´t change anything.. I think the issue come from the monitor...

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New Here ,
Feb 05, 2017 Feb 05, 2017

When I use Art rage 4, studio paint pro and photoshop  it doesn´t work, but with an old Art rage3 I do not have any issue....Funny!!

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Community Expert ,
Feb 05, 2017 Feb 05, 2017

did you install the latest monitor and pen drivers?

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New Here ,
Feb 05, 2017 Feb 05, 2017

yes I did, there is only one driver on the yiynova website...

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Community Expert ,
Feb 05, 2017 Feb 05, 2017

what about the pen?  did it come with the montior?

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New Here ,
Feb 05, 2017 Feb 05, 2017

It come with the monitor...

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Community Expert ,
Feb 05, 2017 Feb 05, 2017

contact yiynova and see if they have any hints.

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New Here ,
Feb 06, 2017 Feb 06, 2017

Issue is resolved : System Preferences , Hardware section, Ink, than opened it up and turned off the Handwriting recognition, and I´m Happyy...

Thank you Kglad

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Community Expert ,
Feb 06, 2017 Feb 06, 2017
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you're welcome.

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