Camadas sumiram do arquivo [CS6] [2019]

[Gustavo Bittencourt]

Olá pessoal,

Ontem a noite acabei um projeto no Photoshop e salvei normalmente, hoje pela manhã fui abrir o arquivo e o mesmo se encontrava todo preto, todas as camadas tinham sumido do arquivo, porém o arquivo continua com o mesmo tamanho.

Nunca aconteceu nada parecido comigo em alguns anos que utilizo a plataforma..

Se alguém souber como ajudar agradeço, pois é um projeto muito importante.

[Sahil.Chawla · Accepted solution]

Hi Gustavo,

That shouldn't be happening, as it's not a typical experience. Let's make ti right.

As the psd opens up as black, could you please let us know the verison of Photoshop and the Operating System you're working with?

Also, where did you save the file? On an external drive or a local drive?

The file might have gone corrupt, please check this article to know baout some recovery steps: https://helpx.adobe.com/in/photoshop/kb/file-recovery-photoshop.html

Regards,
Sahil

[Gustavo Bittencourt]

The photoshop version is CS6 and I use Windows 8.1! I saved the file in a local driver normally... I tryed to open in differents machines too but the same problem, the archive opens all black with a unique layer... I'll try these option that shows on the article.

[Kazuo30945676fdpd]

did you resolve? I'm having the same problem, the only difference is that my screen is like this