Can anyone help? "DynamicLink" not available attempting to open Mov in Photoshop CS6

The DynamicLink error is related to cross-functionality in Adobe apps. Photoshop—when working with videos—relies on functions provided by video apps like After Effects or Premiere. If the error occurs, it most likely means that the required app is either not installed or is damaged.

Can someone help me I don't have dynamic link either and i have tried everything and I'm not exaggerating.

Hi guys. Great news! I followed the tutorial linked below and it was fixed! Apparently the preferences files were corrupted and its a common error. Cheers!

How to Reset Photoshop CS6’s Preferences File | The Complete Picture with Julieanne Kost | Adobe TV

Hello Keiran, if your problem doesn't solve itself by means of reloading Photoshop, then it is likely that your problem is occurring because two folders are missing from your Photoshop directory. On Windows 8 these folder are, "dynamicmediaserver" located in C:\Program Files\Common Files\Adobe and "dynamiclink" which is located in C:\Program Files (x86)\Common Files\Adobe.

I'd suggest re installing PS for mac. That should fix it.

Hi everyone,

I am experiencing the same problem, after a fresh clean installation of the mastercollection.

Particularly, I would love to solve this for Photoshop, as the very first post initially asked.

Computer Environment:

MacBook Pro Early 2011

Graphics  AMD Radeon HD 6490M 256 MB

Memory  16 GB 1333 MHz DDR3

SSD with 512GB; about 81GB are still free

Software:

Mavericks  OS X 10.9.5

Adobe Mastercollection CS6 Extended, 64bit.

Including the Dynamic Link Media Server Update 1.0.1 are all individual apps up to date as of today, March 9 2015.

Quicktime Player (v.10.3) and

Quicktime Player v.7.6.6

From this discussion, I followed Merediths suggestions under

• post #17 (the ones that apply to me as a Mac user).
• I double-checked, if some security or anti-virus-software was responsible – I don't have any.
• I also tried her suggestions under post #4 however: #4.4 (her last suggestion in that post) but
• Bridge is not working at all. It launches, but crashes as soon as you see the workspace.
• Hence, Mini Bridge in Photoshop is also crashing.
• I do have all codecs for the videos, that I was trying to open, though.
• It cannot be an issue, that I have not enough RAM.
• After several other problems with After Effects, Premiere Pro and Media Encoder, which remain partly unsolved, this post starts form a fresh installation of the whole Adobe Suite (count: 8 times). Even used the Cloud Cleaner Tool beforehand and made sure, all presets are from this CS6 version only.
• The exact error message that I am getting is «Could not complete the Video Frames to Layer Command because the DynamicLink Media Server is not available.»

Other notes:

I am also following this discussion Re: trying to import video"Could not complete your request because it is not the right kind of document"

which is a newer thread with the same question (but without any solutions).

Hi all,

After having this issue all year, hope the below helps.

You see my C:\ drive is quite small as it's a SSD, so I made Adobe install programs on my E:\ drive too, however this was the main cause for Adobe not to function.

After adjusting the settings to install everything back to my C:\ drive, it fixed my issue above and allowed me to run the 64bit version.

Regards

HI I have the same problem, but I solve it following Jonah instruction below.

It also boosted up he startup time of the program.

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It's a conflict with some Adobe Preference files.

This morning I decided to try pulling out the entire Adobe Preferences folder, User:Preferences:Adobe and just put back Adobe:After Effects, and After Effects CS5 booted perfectly. It boots quickly and I don't even get the dynamiclinkmanager crash that I have been getting.

And I it seems to have created a new folder in my new Adobe folder, the Adobe QT32server:1.0:TraceDatabase.txt and the dynamiclinkmananger:2.0:memorybalancers5.xml was created this time as well. I then quit after effects, and put back all the other preference files into that folder, though not replacing any of the new versions that were created, and once again After Effect boots and works.

So that was the issue.

Hi,

I recieved and replied to your private message with the following:

If not, would you please verify the following:

0. Restart Photoshop and all Adobe applications (yeah, we have to try it), wait 30 seconds before restarting.

1. Ensure virus/security/parental control software hasn't trapped parts of Photoshop, Bridge, Premiere, Lightroom, or any Adobe app using DynamicLinkMediaServer. (Make sure the Adobe apps are added as exceptions if needed.)

2. Ensure you have the latest version of QuickTime

3. Close all Adobe applications - wait more than 30 seconds, then launch Photoshop and try to open the file.

- If unsuccessful, view Task Manager/Processes to verify necessary processes started up when importing video (dynamiclinkmanager.exe, dynamiclinkmediaserver.exe and Adobe QT32 Server.exe)

- If unsuccessful, please capture the full error message text.

4. Close all Adobe apps, wait 30 seconds - launch Bridge and try to open the file.

Did any of those resolve your issue?

Thanks,

Meredith

I had the message the first day Dynamiclink Media Server is not available on a Windows PC and opened a bug report. The next day when I tried to reproduce the problem again there was no missing Dynamiclink  and Photoshop opened the dicument.

http://forums.adobe.com/message/4402241#4402241