Can't access Kyle's brushes

[Anda Ansheen]

I have a CC subscription, today I wanted some new brushes, clicked on the "get more brushes" link in Photoshop, that landed me to a page where I was required to sign in. 

I signed in, but then the page kept refreshing asking me to sign in even though I'm already signed in and my payments are on time.

Can't seem to get past this page. 

How do I get to the brushes? 

[cmykfangirl]

This solution no longer works, I am still having the same issue. It's been four years — you think Adobe would've fixed this by now!

[Hans3609023428cd]

5 years later and they seem absolutely incompetent to fix such a seemingly easy task.

[Katherine28919344k69a]

I too have been working at this all day, kept getting taken to the same sign in page -  but this last time when I scrolled all the way to the bottom of that page, I found brush download links.  Finally.  Hooray.  Also - it seems easier to get to the Fresco pixel brushes from within Fresco than to get to the same thing in PS through the "Get More Brushes" link.

[Trevor.Dennis]

when I scrolled all the way to the bottom of that page, I found brush download links. 

By Katherine28919344k69a

You are the second poster in two days who has been confused by that new lay out.  I checked out the page and can absolutely understand why people are finding it a problem.  If you arive at that page after clicking on Get More Brushes, then it is reasonable to expect links to said brushes.  I mean, that is what the URL is telling you. 

Getting started with Photoshop brushes | Adobe

[Katherine28919344k69a]

Anyway, looks like I spoke too soon.  No matter what I try today, I can't get that page to recognize that I have a CC subscription already and show me the brushes, even though I was eventually able to do so yesterday.

[Trevor.Dennis]

Are you signed in to your Adobe account when you click on your avatar in the top right corner of that page?

Does it look like things are working as they should? i.e. does it show that have Generative Credits?

What plan do you have?   

Have you signed in to more than the max two systems making the problem system as signed out?

[Katherine28919344k69a]

HI Trevor - I am signed in to my work account, can see my avatar and generative credits.  I also had a personal account and thinking that might have been the issue, I've just deleted the personal account - hence this post may be signed by a different name.  I'm hoping this may change the problem, that I keep being asked to sign in, and when I get to the "get more brushes" page, no brushes are offered, just offers to sign up and buy Photoshop which I already have in my work CC account. 

Last night my files weren't syncing to CC but today they are there so maybe it just takes hours to sync?  (just 2 PS fileds).  i appreciate you responding very much.  I'll let you know if the deletion of my personal account helps. 

[jil_9257]

Sadly even now in 2025 I'm having the same problems... Very annoying