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3

Can't add or interact with scratch disks!

Community Beginner ,
Aug 31, 2023 Aug 31, 2023

My MacBook keeps saying that my scratch disk is full. I try to plug in and add my new external hard drive and click on the check of the scratch disk I already have in the settings, but nothing seems to happen. Is there a way to possible fix this? All the help I could find on getting more storage space requires adding another scratch disk this way.

Screenshot 2023-08-31 at 11.50.40 AM.png

TOPICS
Actions and scripting , macOS
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Adobe
Mentor ,
Aug 31, 2023 Aug 31, 2023

you probably need to reformat the new disk using a native Mac format, like APFS.

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Community Expert ,
Aug 31, 2023 Aug 31, 2023

@Jackson23880438gid8 proper format as @Earth Oliver mentioned but also it has to be a fast enough connection minimum USB-C.

In the end adding an external scratch disk can help but if your Mac HD has only 7 GB available, the application itself will crash - the minimum HD space is 20 GB for Photoshop to run effectively. Even your Mac OS requires 12 GB free...
https://helpx.adobe.com/photoshop/system-requirements.html

 

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Community Beginner ,
Aug 31, 2023 Aug 31, 2023
It’s already in APFS. Still doesn’t seem to work.

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Community Expert ,
Aug 31, 2023 Aug 31, 2023

How is it connected?

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Explorer ,
Oct 23, 2023 Oct 23, 2023
LATEST

Has this been resolved?!

I'm having the exacrt same issue. My external SSD hard disk (2 TB, 1.67 TB free, USB C 3.1) https://www.adorama.com/vdlstks20400.html?gclid=EAIaIQobChMIwKyjmqiMggMVwkxHAR3YsANSEAQYBiABEgIWyPD_...
is properly formatted and connected via the MacBook's Thunderbolt 3.
While Illustrator let's me add a second/external scratch disk in Settings, Photoshop doesn't let me do that. There's no other option besides the MacBook's hard disk in PSD.

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