Can’t Download Any Neural Filters

Can’t Download Any Neural Filters

macOS Big Sur 11.6.1

iMac (Late 2014)

32 GB RAM

AMD Radeon R9 M290X 2 GB

Plenty of storage

iMac is connected to the internet

Running as Admin, and I gave Photoshop Full Disk Access

I’ve wasted many hours trying to get Photoshop to download any of the Neural Filters with no luck, just sits at 0% downloaded then eventually reverts back to the download button.

I’ve read and re-read all the posts about the Neural Filters and tried everything except reformatting my entire computer. 

I’ve reinstalled Photoshop 23.0.0 Release 4 times. I’ve run the Adobe Creative Cloud Cleaner Tool, I’ve deleted /Library/Application Support/Adobe/UXP/PluginsStorage/PHSP/23/Internal/com.adobe.nfp.gallery/PluginData, I’ve signed out of Adobe Creative Cloud, signed back in, turned off Use Graphics Processor and restarted my iMac after trying each potential fix.

No luck. Do we need to pay extra to use the Neural Filters?

Can I directly download the filters from the Adobe website and manually place them into the “PluginsStorage” folder? I’ve tried everything else.

Thanks for your help.