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Participant
January 5, 2023
질문

Can't import jpg in Photoshop

  • January 5, 2023
  • 2 답변들
  • 1658 조회

I have Photoshop 2023 version 24.1.0.166 running on Windows 10 Pro and since yesterday, I can't import a single jpg. Tif, png, everything works except jpg, if enyone has encountered this bug/error/glitch - pls help.

이 주제는 답변이 닫혔습니다.

2 답변

CShubert
Community Manager
Community Manager
January 5, 2023

Sorry to hear this @Sanja27801821ztv6.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

Thank you,

Cory

D Fosse
Community Expert
Community Expert
January 5, 2023

You need to be specific. What exactly happens? Any error messages?

 

A jpeg can either be opened directly into Photoshop, or through the Camera Raw plugin. You control this in Camera Raw Preferences > File Handling. Try both options (that might help to pin down the problem):