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Can't open a PS file - 'Could not complete your request because of a disk error'

Community Beginner ,
Sep 08, 2017 Sep 08, 2017

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When I try to open a PS file, I get the message 'Could not complete your request because of a disk error'.

The PS file is a duplicate, I've copied/'saved as' an original PS file from an external hard drive to our network drive. It was previously working fine, I was able to open,

edit, export, save as and close with no problem. The next time I tried to open the file, the error message came up.

I managed to replicate this issue with a different file. Used the same procedure as before, copied an original file from an external drive to a network drive, only this time I couldn't open the file and I get the disk error message straight after opening the file.

I saved the original file from the external drive to my local drive, seems to work fine. I tried to copy the file from the network drive to my local drive but seems to have a separate issue with the file size exceeding the limit. (the file is 80mb)

There's over 150 BG of space available on my local drive, but not sure if this would be relevant as the file I tried to open is saved on a network drive.

Any help would be appreciated.

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correct answers 1 Correct answer

New Here , Aug 14, 2018 Aug 14, 2018

I found a solution for me!

I had the original saved to my desktop. End of my day, moved it into my network drive. Next day, wouldn't open. I re-downloaded the file from my network back onto my desktop and tried opening it there and viola! She works! Hope this helps someone else!

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Adobe
New Here ,
Apr 30, 2019 Apr 30, 2019

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Hi there!

Around a month it happens the same thing here. I have the full pack Adobe sucription and OSX Capitan in Mac. It appears the message:

Could not complete your request because of a disk error.

We have erased all the archives in the bin. We cannot open the Adobe Illustrator archives but we do open the images (jpeg...). The archives are saved in the Desktop.

Thank you in advance,

Pedro

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New Here ,
Mar 17, 2022 Mar 17, 2022

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This NO DOUBT worked!

Thank you bc I was about to LOSE MY MIND lol

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