Since I updated Photoshop to CC 2018 and Camera RAW, everytime I try to open a .CR2 file, from my Canon T5i, Photoshop insists on giving a fatal error to me and closes the app.
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Try the following:
1. In Photoshop go to Preferences >Camera Raw and uncheck "Use Graphics Processor"
Ff that does not resolve the problem :
2. In Photoshop go to Preferences > General > Reset Preferences on Quit , then close and restart Photoshop.
After that, you may need to once again uncheck Preferences > Camera Raw - use graphics processor
First solution worked. Thanks!
I have almost the same problem but when I try to open Camera RAW in Preferences I get this messages "the Adobe camera raw plugin cannot be found"
I also have a problem opening raw files from my Nikon D500 which I could open with the 2017 version of PS CC
See attached message. I did check and the D500 raw are supported
Having this same issue but in CS6, i dont have any of the settings youre suggesting, any idea?
Hello I have the same problem I try everything to open the RAW files in photoshop and nothing works
I HAVE SAME PROBLEM.. PLS ANYONE WITH SOLUTIONS??
Hello, I've had a similar problem just now. Opened a RAW file and Photoshop would suddenly crash. I followed Dave's advice but found that the option he suggest doesn't exist (I use CS6 version of PS, maybe that's why...?). I still read the options and tried changing the option "Preferences > Camera RAW > General > Save image settings on: > Sidecar ".xmp" files" for "Camera RAW file database", and it worked right away, didn't even had to restart PS. By the way, I have a spanish version, so the option may not be with the same exact words, but if you have PS CS6, it should appear. Hope it helps!
Thank you very much. Your advice worked perfectly ;).
Hi Dave. Why does that seem to be the problem. I've also been experiencing the same problem.
Yay... and your solution worked.
Thank you so much, that was very helpful
None of the tricks and suggestions worked on my system (Windows 11, Photoshop 23) It is as if RAW did not exist.
Same. And yet there are no other suggestions from Adobe about this.