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April 18, 2012
해결됨

Can't save anything in Photoshop??

  • April 18, 2012
  • 13 답변들
  • 64638 조회

I am having this message display EVERY time I try and save something in my newly installed Photoshop (cs5) "Could not save "filename.jpg” because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders. I have tried Uninstalling and reinstalling after resetting permissions, I have tried saving the file under a new name, I have tried adding a new admin... nothing seems to work and my Illustrator is working seamlessly!??

    이 주제는 답변이 닫혔습니다.
    최고의 답변: Noel Carboni

    I'm surprised no one has suggested clearing your Photoshop preferences thus far.

    Quit Photoshop, then press Command + Option + Shift on cold-starting Photoshop.  Get the keys down quickly enough and you'll be asked to confirm deletion of your current preferences.

    Also, if you're having file format problems, ensure you haven't somehow tied in plug-ins provided by Adobe for a different (e.g., older) version of Photoshop.

    -Noel

    13 답변

    April 19, 2012

    Since you mentioned Finder I assume you are on a Mac.

    Have you tried to repair disk permissons?  Believe that is a mac thing.

    Here is a lnk on how to change permission in a Mac.  http://support.apple.com/kb/TA20907

    Hope I read you correctly.

    Known Participant
    April 19, 2012

    Hi there,

      Thanks for responding. I assumed it was a permissions issue too, but why is it only when I save in photoshop? Not in illustrator? I am just trying to save to my desktop.

    Do you mind telling me how to check the properties of my save location (in this case my desktop)? I would really appreciate it!

    Trevor.Dennis
    Community Expert
    Community Expert
    April 19, 2012

    Jill, if Windows then: C:\Users\your_user_name\  and right click desktop, but you can rightclick individual files of course.

    Seems like the is a Windows 7 issue:

    http://itexpertvoice.com/home/fixing-the-windows-7-read-only-folder-blues/

    Trevor.Dennis
    Community Expert
    Community Expert
    April 19, 2012

    It sounds more like a permissions issue than a Photoshop one.  Ae you saving to a local hard drive or a network?   Check the properties for the save location and make sure they are not set to read only.

    BTW  I have had global permissions for and entire drive set to read only after moving it to a new system.