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Can't see document/window bar - Photoshop 21.0.2 on Windows 10

New Here ,
Dec 17, 2019 Dec 17, 2019

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Hello! I have a problem. Whenever I open a document in photoshop I can't see the window/document bar which shows how many documents I have open and which one I'm working on. I also can't see the bar at the top, where you can click for example "Edit" and get a dropdown menu (it might be called something, I'm fairly new to photoshop). I can however still click the different options, but the bar appear invisible. Instead I just see right through to the starting menu in photoshop where you can see your cloud documents and more.Screenshot.pngI can still see the dropdown menu when I click it.I can still see the dropdown menu when I click it.

 

I use Adobe 2020 version 21.0.2 on a Windows 10 HP Pavilion Laptop 15-cd0xx

 

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Adobe
Adobe Employee ,
Dec 17, 2019 Dec 17, 2019

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Hi there,

That shouldn't be happening, let's make it right. Could you please try resetting the preferences of Photoshop and let us know if it helps? https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

 

Regards,

Sahil

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New Here ,
Dec 17, 2019 Dec 17, 2019

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Hello! It didn't work. This is how it looks like when I open a document now.

 

Screenshot3.png

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New Here ,
Dec 20, 2019 Dec 20, 2019

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I have the same problem. Nothing seems to work for me either.

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Community Expert ,
Dec 20, 2019 Dec 20, 2019

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The Options bar is covering the menu bar.

Grab it with the mouse to the left of the Home icon, and drag it down until you see a blue line, then release the mouse button, and it will dock below the menu bar.

 

PS-options-bar.png

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New Here ,
Dec 20, 2019 Dec 20, 2019

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That did not work for me... I even turned off my options bar. Still have the problem.

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