Skip to main content
SemSem_edits
SemSem_edits
Participant
December 20, 2019
해결됨

Can't see document/window bar, see through to starting menu instead - Photoshop 21.0.2 on Windows 10

  • December 20, 2019
  • 3 답변들
  • 2159 조회
Hello! I have a problem. Whenever I open a document in photoshop I can't see the window/document bar which shows how many documents I have open and which one I'm working on. I also can't see the bar at the top, where you can click for example "Edit" and get a dropdown menu (it might be called something, I'm fairly new to photoshop). I can however still click the different options, but the bar appear invisible. Instead I just see right through to the starting menu in photoshop where you can see your cloud documents and more.
I've tried everything I can think of to solve this problem. I've restarted Photoshop, restarted my computer, reset my preferences, and I've re-installed Photoshop. Nothing works, and I'm desperate for a solution.
 

 

I use Adobe 2020 version 21.0.2 on a Windows 10 HP Pavilion Laptop 15-cd0xx

이 주제는 답변이 닫혔습니다.
최고의 답변: nikunj.m

Hi there,

 

We are sorry about the experience with Photoshop 2020 on your Windows 10 machine.

 

Would you mind checking if there are any updates available for Windows and the Graphics card you have on the computer? If there are any updates available, please install the updates and restart the computer to check if that helps.

 

You can also try and reset the Preferences of Photoshop to check if that helps. You can check the steps here: https://helpx.adobe.com/in/photoshop/using/preferences.html

 

You may want to backup your actions, brushes, etc. prior to resetting the preferences. Please check: https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,

Nikunj

3 답변

M
Massimo_Colarusso4194
Participant
October 15, 2024

I'm late to the party, but I think I might know why, for future reference. You might have hit the "F" key by mistake, which reduces incrementaly the UI you see on screen. Just re-hit "F" until it goes back to full UI.

    nikunj.m
    nikunj.m답변
    Legend
    December 20, 2019

    Hi there,

     

    We are sorry about the experience with Photoshop 2020 on your Windows 10 machine.

     

    Would you mind checking if there are any updates available for Windows and the Graphics card you have on the computer? If there are any updates available, please install the updates and restart the computer to check if that helps.

     

    You can also try and reset the Preferences of Photoshop to check if that helps. You can check the steps here: https://helpx.adobe.com/in/photoshop/using/preferences.html

     

    You may want to backup your actions, brushes, etc. prior to resetting the preferences. Please check: https://helpx.adobe.com/photoshop/using/preset-migration.html

     

    Regards,

    Nikunj

      SemSem_edits
      SemSem_edits작성자
      Participant
      December 30, 2019

      Hello! Updating my Graphics card worked. Thank you for helping!

      Silkrooster
      Silkrooster
      Legend
      December 20, 2019

      It looks like the top toolbar is not docked to the document window. Try resetting the workspace. In the upper right hand corner you can choose difference workspaces including resetting the workspace that is enabled.

      약관 및 조건Accessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices