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Participant
October 13, 2017
解決済み

Can't see image - only in layers

  • October 13, 2017
  • 返信数 4.
  • 30437 ビュー

I recently upgraded to the 2017 version and now when I open an image using Photoshop, I can't see it. I see it in the layers but no where else. Any ideas?

    このトピックへの返信は締め切られました。
    解決に役立った回答 c.pfaffenbichler

    If turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop does make a difference see Peru Bob’s post.

    返信数 4

    Participant
    January 3, 2020

    Thank you so much - same error for me and it worked

    c.pfaffenbichler
    Community Expert
    Community Expert
    October 17, 2017

    If turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop does make a difference see Peru Bob’s post.

    Marketing C5作成者
    Participant
    October 17, 2017

    Turning off "Use Graphics Processor" worked - thank you!

    c.pfaffenbichler
    Community Expert
    Community Expert
    October 17, 2017

    Unfortunately this is no proper solution as it invalidates GPU dependent features (like the Rotate View Tool and some Filter acceleration for example) but it indicates problems with the GPU driver or the OS.

    josephlavine
    Community Expert
    Community Expert
    October 14, 2017

    Try reseting your Workspace just in case the primary window isn't showing properly.

    Windows > Workspace > Essentials

    Peru Bob
    Community Expert
    Community Expert
    October 13, 2017

    Try updating or rolling back your graphics driver directly from the video card manufacturer's site.