Can't uninstall Photoshop 2023 (solved)

[yelm]

I have Photoshop 2024 installed, and I can't uninstall the 2023 version. It's taking up over 9gb of disk space. Note: the old version is NOT listed in Adobe CC, it only shows up in Windows "Installed Apps" (see pic). When I choose uninstall, it will open Adobe CC, where it appears as if it's uninstalling, but the process goes by in a flash and then nothing actually gets done. 

I already tried uninstalling the 2024 version and then tried uninstalling 2023. No dice. Reinstalling the 2024 version also didn't fix it. Help? 

Edit: SOLVED. I finally fixed it -- I found a way to reinstall the 2023 version (in CC, next to Photoshop 2024, click on the three dots and look for "other versions". Find the specific version that needs to be reinstalled.). Then I was able to completely uninstall it after. I have been trying for such a long time and I can't believe I finally thought of the solution minutes after posting this question, LOL. 

I'm leaving this up in case other people have the same issue. 

[Kevin Stohlmeyer]

Glad you were able to resolve.

[TazKaz]

Hello. I am having the same issue. I tried the solution above and when I scroll through the list of other versions, the adobe photoshop 2023 is not listed there. It take up 8 gigs on my laptop and I am super annoyed by the fact that I can't delete it. The version is 24.5.0.500

What are the solutions for this or any I suppose to just reformat the whole system to get rid of that. 

[Kevin Stohlmeyer · Accepted solution]

Check your application folder for Photoshop. Inside each individual version is an uninstall application you can execute on your own without the CC desktop app.

[DAVID27101357mhxp]

Things seem to crash after the last Uninvited Windows 11 update few days ago. When I try the uninstall through the application menu it tries to open Creative Cloud and that won't open my entire computer is now unusable and it seems Adobe is the cause how do I fix this?

[cypress_1622]

I'm having the same issue and its slowing down my laptop as well

[D Fosse]

First of all sign out of the CC desktop app and then sign back in. This rescans all your installed applications.

[Meracca]

I tried this and it didn't work unfortunately. I'm trying to uninstall photoshop in my apps settings but it keeps saying Photoshop isn't installed on my PC even though it is and it's taking up loads of space. My CC also doesn't show that Photoshop is installed, so I'm confused. I looked for the Photoshop folder and couldn't find the uninstall application in it either.

[Kevin Stohlmeyer]

@Meracca at this point your only option would be to run the CC Cleaner tool to remove.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Joshann]

This was so helpful! Thank you for leaving it up!

[Kevin Stohlmeyer]

@yelm next time please post a reply with the answer so it can be marked properly and not edit your original post. Cheers!

[yelm · Accepted solution]

Sure, no problem! 

The fix:- I found a way to reinstall the 2023 version (in CC, next to Photoshop 2024, click on the three dots and look for "other versions". Find the specific version that needs to be reinstalled.). Then I was able to completely uninstall it after. I have been trying for such a long time and I can't believe I finally thought of the solution minutes after posting this question, LOL. 

[norbert_0848]

How can you program a software that can not be uninstalled? I don't have a licence anymore (so can not  log into Creative Clouds), I don't want to look in App folders for uninstall codes.. It should be just possible to remove, period. If can not, it's a terrible programming and bad customer approach.

[Flawless_moments2987]

Ничего не понятно, спасибо.