Cannot automate PDF - strange error message never seen before. Screenshot in post.

Question

Can someone explain to me why I am getting this message when automating a PDF? I have used this exact cover file for the past 2 years with no issue until this latest update. It's file size is 2.8 MB - definitely something PSD should be able to handle. All layers are either image files or text.

If anyone has suggestions, I would gladly take them. Updates should make your life easier, NOT HARDER.

Ranjisha Sengupta · Answer

Hi there,

Sorry about the trouble experienced with Photoshop.

What is your system specification? What version are you using now and what version you were using before the update?
What is your file size before converting it to PDF? Where are you trying to export it to i.e. the path?

If you do have large PSD files, it's best to move all the files you want to use into another folder, and flatten them,

and maybe size them down. Relaunch the app then check.
If it doesn't work, try disabling the GPU use.
Go to Photoshop's Preferences > Performance and uncheck Use Graphics Processor and restart

Let us know if that helps.

Thanks,

Ranjisha

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