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Aagnik34699873fr7j
Aagnik34699873fr7j
Participant
January 10, 2024
Question

Cannot install application on my mac sonoma

  • January 10, 2024
  • 1 reply
  • 862 views

    This topic has been closed for replies.

    1 reply

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    January 10, 2024

    @Aagnik34699873fr7j see if the correct answer in this thread helps

    https://community.adobe.com/t5/creative-cloud-services-discussions/can-t-sync-error-198-install-synchronisation-component-creative-cloud/td-p/12904878

    Aagnik34699873fr7j
    Aagnik34699873fr7jAuthor
    Participant
    January 10, 2024

    I resolved the erroe 198 issue by using the Adobe cloud cleaner. 
    But I cannot download the applications. 
    It's showing " You don't have access to manage apps" permission from your IT administrator may be required to enable apps management. 
    Mine is an individual user account, opted for photography only package billed monthly. 

    Please help Adobe. What's the point of subscribtion then? 

    Aagnik34699873fr7j
    Aagnik34699873fr7jAuthor
    Participant
    January 10, 2024

    I followed this thread, but i don't have the cofigs folder only. 


    Issue resolved. 

    - uninstall all the adobe applications

    - clear your browsing data from the browser app, whichever you are using. 
    - now try to download adobe creative cloud. 

    thank you everyone. 

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