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Cannot install photoshop Segmentation fault: 11

Community Beginner ,
Nov 28, 2021 Nov 28, 2021

I downloaded latest version of photoshop.

 

when I double click on the installer nothing happen.

 

I try to run this 

Volumes Photoshop Installer Photoshop Installer.app Contents MacOS Install

 

I have this error 

Segmentation fault: 11

 

Could you please help.

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LEGEND ,
Nov 28, 2021 Nov 28, 2021

Installer? This should all take place with the Creative Cloud Application. 

You downloaded what, where? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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Community Beginner ,
Nov 29, 2021 Nov 29, 2021

Thank you got quick reply

 

I download it from here 

 

https://creativecloud.adobe.com/apps/all/desktop/pdp/photoshop?source=apps

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Community Expert ,
Nov 28, 2021 Nov 28, 2021

Is this a fresh installation of the latest Adobe Photoshop vesion, or did you have an older version of Photoshop in that computer and skipped the most current update for the version installed in your macOS?

 

If you do have an older version, see these Adobe Helpx Guidance:

 

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Community Beginner ,
Nov 29, 2021 Nov 29, 2021
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It's a fresh install. 

 

I never had photoshop https://creativecloud.adobe.com/apps/all/desktop/pdp/photoshop?source=apps

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Community Expert ,
Nov 28, 2021 Nov 28, 2021

Please try to fully remove and reinstall photoshop with this tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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