Cannot open any image in Photoshop 2023

[alinas53420637]

I just updated to Photoshop 2023 and cannot open any images. Even if I want to create a new document or open an existing one.Whenever I try to open an image to work on it just freezes up. I can move my mouse around the screen, but cannot click on anything. I get this log in terminal. Program  works with v.23.5.2, but not with v.24.0. 

MacBook Pro (14-inch, 2021), OS Monterey v.12, 16GB

Last login: Sun Oct 30 09:13:04 on ttys000
/Applications/Adobe\ Photoshop\ 2023/Adobe\ Photoshop\ 2023.app/Contents/MacOS/Adobe\ Photoshop\ 2023 ; exit;
 xxxx-MacBook-Pro ~ % /Applications/Adobe\ Photoshop\ 2023/Adobe\ Photoshop\ 2023.app/Contents/MacOS/Adobe\ Photoshop\ 2023 ; exit;
2022-10-30 19:14:07.356 Adobe Photoshop 2023[5018:115998] AdobeCrashReporterInitialize: executionTime = 0.005035 seconds
2022-10-30 19:14:07.817 Adobe Photoshop 2023[5018:115998] [Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
2022-10-30 19:14:07.817 Adobe Photoshop 2023[5018:115998] [Warn] [general] We are going to deprecate this interface soon. Please use HostControllerInfo instead.
2022-10-30 19:14:07.817 Adobe Photoshop 2023[5018:115998] [Warn] [general] We are going to deprecate this interface soon. Please use HostControllerInfo instead.
Creating new log file at: /Users/xxxxx/Library/Logs/CreativeCloud/ACPLocalLogs/Adobe Photoshop 2023/ACPL__2022-10-30_19-14-08.585135Z_00.log
2022-10-30 19:14:08.586 Adobe Photoshop 2023[5018:116135] Reachability Flag Status: xR t------ networkStatusForFlags
2022-10-30 19:14:52.114 Adobe Photoshop 2023[5018:115998] [CAMetalLayer nextDrawable] returning nil because allocation failed.
2022-10-30 19:14:52.114 Adobe Photoshop 2023[5018:115998] CAMetalLayer ignoring invalid setDrawableSize width=0.000000 height=0.000000
SPL ~DefaultMemoryManagerImpl bytesAllocated = 0

Saving session...
...copying shared history...
...saving history...truncating history files...
...completed.
2022-10-30 19:15:03.003 AdobeCRDaemon[5019:116009] exitStatus: 0

[Process completed]

[Markus26941765gvbz]

Hi, I have the same problem (with the same machine and OS) since this morning .... Does anyone knows about a general problem or exists any solution right now? Many thanks

[Markus26941765gvbz]

Found out the solution right now:

- Open Photoshop

- Click menu Photoshop

- Pre Settings

- Performance

- Disable "Use Graphic processor"

-> Now in my case it works.

Cheers

[J453]

@Markus26941765gvbz It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Try restoring your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually

That might allow you to run with the GPU enabled.

If that doesn't solve it, you can quit Photoshop and put the Settings folder back