Cannot open Camera Raw filter in Photoshop on my MacBook

[makisandwich]

Hey people,

I wanted to apply a Camera RAW filter onto a coposite I'm working on.

The Filter shows up in the gallery, but every time I click it there appears a pop-up stating "The operation could not be completed."

I tried to open the Camera Raw preferences, but when I click it, the menu disappears and nothing happens.

I downloaded the newest Camera Raw installer and installed it. Same problems as before.

I reinstalled and updated Photoshop 3 times, still the same problem.

My MacBook has a M1 Pro chip and is on Monterey 12.5.1

Does anyone know a fix to that problem?

Thanks in advance.

Kind Regards

Sven

[Lumigraphics]

Can you open RAW files into Camera RAW?

You can reset preferences, I'd try Camera RAW first then Photoshop.

https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html

https://helpx.adobe.com/photoshop/using/preferences.html

[makisandwich]

Hey,

no, I cannot choose Camera RAw, nor find it in my programs.

Also, if I want to open up Lightroom or Lightroom Classic, it gives me a pop up with "cannot initialize Camera RAW" and then shuts down.

So, basically, anythint that uses Camera RAW isn't available for me?

[Lumigraphics]

Camera RAW is a plugin, not a separate app. And Lightroom uses a separate engine so a problem in Photoshop has nothing to do with LR. If you use File->Open in Photoshop and choose a RAW file, what happens?

Please post your system info from the Help menu.

[makisandwich]

Well, it says that Photoshop doesn't support it.

If I use the same file on my windows system at work, the RAW works on LR and PS.

[thedigitaldog]

Use Creative Cloud and uninstall Photoshop (keep preferences). 

Use Creative Cloud and reinstall Photoshop. 

Do you now see Adobe Camera Raw? 

[makisandwich]

I did that 4 times now and I can see Camera Raw in my Creative Cloud as "active" since the firs installation.

[thedigitaldog]

You could try running the Creative Cloud Cleaner Tool to remove all traces of the Adobe software before reinstalling it (yet again):  https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[thedigitaldog]

Try resetting the Camera Raw preferences:
Hold down the Command key and select Photoshop > Preferences > Camera Raw (macOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"
See also:
https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html

[makisandwich]

unfortunately, that doesn't help anything.

As soon as i press "camera raw" under preferences, the menu closes and nothing happens.

No matter if I use the command key or not.

Is there any other solution?

[kevin stohlmeyer]

Hi @makisandwich 

Hold down the Command key and select Photoshop > Preferences > Camera Raw to reset the preferences.

https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html

Did that resolve your issue?

[makisandwich]

Unfortunately, that doesn't help.
As soon as I click on "camera raw" the menu disappears and nothing happens

[kevin stohlmeyer]

Reset your entire Photoshop application. Go to Photoshop Preferences/General and click the reset button.

[makisandwich]

Unfortunately, that didn't help either.

For some reason I cannot close Photoshop without forcing it to close and then I get a pop up if I want to report it to adobe.

[Lumigraphics]

Send the crash reports to Adobe and put in your email to help them track the problem. And please post your system info for us.

[kevin stohlmeyer]

You could try installing a previous build of Camera Raw:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

[Lumigraphics]

Did you migrate your files from an Intel Mac?