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Cannot Save file in Photoshop - get disk error message

New Here ,
Dec 01, 2022 Dec 01, 2022

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Hi,

 

When I open a psd file and make some changes and then try to save this file Photoshop says I cannot save because of a disk error. But when I try "save as" and change the file name PS saves it without a problem. I end up with multiple copies of my files as well as many Adobe files with a filename like "Adobe Photoshop 202396568044736494".  I am using Photoshop 2023 v24.0.1 

 

Do you have a solution to this problem. i see that many people also have this issue and it goes back a few years. What is the fix for this?

 

Thnak you

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New Here ,
Dec 01, 2022 Dec 01, 2022

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Hi,

 

When I open a psd file and make some changes and then try to save this file Photoshop says I cannot save because of a disk error. But when I try "save as" and change the file name PS saves it without a problem. I end up with multiple copies of my files as well as many Adobe files with a filename like "Adobe Photoshop 202396568044736494".  I am using Photoshop 2023 v24.0.1 

 

Do you have a solution to this problem. i see that many people also have this issue and it goes back a few years. What is the fix for this?

 

Thnak you

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Community Expert ,
Dec 01, 2022 Dec 01, 2022

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Do you work on a network volume? 

Adobe discourages that. 

https://helpx.adobe.com/au/photoshop/kb/networks-removable-media-photoshop.html

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Community Expert ,
Dec 01, 2022 Dec 01, 2022

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I'm guessing you are saving to a cloud service like Google Drive or Dropbox while active sync is running. You need to either A)work locally and transfer or B) disable sync while accessing.

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