Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
7

Cannot select tools in photoshop [macOS 14.1 and PS 25.1.0]

Community Beginner ,
Oct 29, 2023 Oct 29, 2023

Hi I cannot use photoshop anymore!

 

After updating to the newest Mac os update (14.1) as well as the newest Photoshop update (25.1.0) i am unable to select tools in the tool bar. I also can not change a track on itunes when photoshop is the front application.

TOPICS
macOS
1.8K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Beginner ,
Oct 29, 2023 Oct 29, 2023

I have just uninstalled photoshop and going to see if that helps at all.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 29, 2023 Oct 29, 2023

ok i have just un installed photoshop and this problem still remains!

 

Please Adobe Please Help me!!!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 29, 2023 Oct 29, 2023

UPDATE:

it does work when i am working in with the Application Frame enabled but when you take that off it does not

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 29, 2023 Oct 29, 2023

@jt4pix 

 

This is a known bug caused by Sonoma. Adobe and Apple will need to work together to fix it.

 

One work-aroud is to turn on the Application Frame.

 

Here is a second that some say works for them:

  • Turn on the Application Frame
  • Float the toolbar
  • Turn off the Application Frame

This will only work until you decide to Dock the toolbar. Then do it again.

 

Jane

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Nov 07, 2023 Nov 07, 2023

Seeing as how it always turns out to be a "turn on application frame" solution, Maybe Adobe should stop accusing Apple and address their [cursing removed] application frames... !

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 07, 2023 Nov 07, 2023

 

@jt4pix and @Derek Holiman 

 

Can you see if today's update from Apple to macOS Sonoma 14.1.1 fixes this issue as reported?

 

Jane

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 05, 2023 Nov 05, 2023

Hello everyone, I have a problem with Photoshop. When I use the application frame, I can use all the tools, but when I remove the application frame, I can no longer select the tools. When I click on them, they disappear, and I access the desktop, as if they were not there or were transparent. The same issue happens with some other windows, like the adjustment window. I tried resetting Photoshop, but it didn't change anything. I have Photoshop 25.1 and Mac OS Sonoma 14.1. I also tried Photoshop Beta, but the problem persists.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 05, 2023 Nov 05, 2023

@danielemolineris it's a known issue with Photoshop and Sonoma, take a look at the correct answer in this thread for a workaround

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-macos-14-1-photoshop-2024-v25-0-25-1-toolb...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 05, 2023 Nov 05, 2023

 

 

@Ged_Traynor wrote: take a look at the correct answer in this thread for a workaround

 

Only one answer is marked "correct" in that thread. I wonder why the second way (to turn on the Application Frame) isn't still marked. It was before.

 

Jane

 

 

 

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 05, 2023 Nov 05, 2023

@jane-e that's one question I can't answer 😉

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 05, 2023 Nov 05, 2023

Thank you and Sorry, i didn't find the topic. This happens even with the application frame when i'm working with the adjustments windows in the secon monitor whrn the windos are linked together. When every window is just close each others but not linked it doesent work. The same with the tool bar, if the tool bar is linked to the frame is not working, if it's free it works. So at the moment is a good turnaround but is still not a solution 🙂

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 05, 2023 Nov 05, 2023

 

@danielemolineris wrote: So at the moment is a good turnaround but is still not a solution everyone,

 

It's absolutely not a solution — it's a workaround until the bug is fixed. It was caused by Apple and is only affecting those using Sonoma. Earlier versions of macOS and Windows are not affected. Both Adobe and Apple will work together to fix this.

 

Jane

 

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 08, 2023 Nov 08, 2023

@danielemolineris this issue is reported as been fixed in MAC OS Sonoma 14.1.1

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Nov 08, 2023 Nov 08, 2023

Yes. Success.

 

MacOS 14.1.1 appears to remedy it.

 

No more application frame required. (don't understand Adobe's obsession with it... feels claustrophobic)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 27, 2024 Dec 27, 2024
LATEST
quote

Yes. Success.

 

MacOS 14.1.1 appears to remedy it.

 

No more application frame required. (don't understand Adobe's obsession with it... feels claustrophobic)

 

 

 


By @Derek Holiman

 

No it has not been solved or corrected - I'm running Mac OS Sonoma v 14.7.2 and using Photoshop 2025 v 26.2.0 and it's still as quirky as ever. Without the Application Frame being "docked" to upper portion of the Photoshop work space the problem persists: unable to switch tools.  With a app frame "docked" - Am able to switch tools.  I do not call this a "fix" - this is merely a "work-a-round" that needs to be fixed by Adobe.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines