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iant70497046
Participant
December 2, 2023
질문

Canon r6 Mark II .cr3 photo not opening up Photoshop like the .cr2 does

  • December 2, 2023
  • 3 답변들
  • 2313 조회

Hello, I am having a problem with a new camera I have just aqcuired, the Canon r6 II.  My older camera's raw format was .cr2, and when I wanted to edit a photo I could just double click on the .cr2 and Photoshop would come up and RAW would open.

With the new camera .cr3's do not do the same.  When I double click on one Windows gives me the option to select which program to use.  I would located the Photoshop.exe file and tell it to use that, but then that window would pop up again asking me which program to use.

I am updated to Photoshop 25.2 and RAW 16.01, and I checked the compatability chart which shows that Photoshop/RAW is perfectly capabale of handling the r6II's .cr3 files.

 

An additional conundrum: in Windows under the Default Apps setting, .cr2 files show that they open with Adobe Photoshop 2024, but the Default setting for .cr3 files show Photoshop.exe.  I double-check the Adobe Photoshop 2024 .exe file, and it is the same .exe file.  So both .cr files are pointing to the same .exe file, but it appears as if Windows doesn't quite believe it.

 

Does anybody know how it can be fixed so that double-clicking on the .cr3 file will open Photoshop?  Is this actually a Windows problem where it is not assigning it correctly?

이 주제는 답변이 닫혔습니다.

3 답변

Trevor.Dennis
Community Expert
Community Expert
December 2, 2023

Your camera is definitely supported in ACR, so it's not that.

D Fosse
Community Expert
Community Expert
December 2, 2023

Open Windows Settings and set the file associations for .cr3 there. The "open with" dialog is supposed to be a shortcut to that, but it sounds like you may have clicked the wrong .exe. In Windows settings you get the installed Photoshop versions listed fully by name.

iant70497046
iant70497046작성자
Participant
December 3, 2023

Yeah, it is weird.  I tried it with both .cr2 and .cr3.  With .cr2 I can chose Adobe Photoshop 2024, but with .cr3 that option is not available, only Photoshop.exe, which when selected only pops up the Open With box again.  

iant70497046
iant70497046작성자
Participant
December 6, 2023

Uninstall and reinstall Photoshop.

 

Sometimes file associations can get stuck if an old version is uninstalled with a new version in place. And that's often what happens if you just let the CC app update at default settings. The way to avoid it is to take manual control and always install/uninstall in version order.


Yep, I tried that as well.  No luck.

iant70497046
iant70497046작성자
Participant
December 2, 2023

*edit*  I forgot to add that I can open Photoshop and drag the .cr3 file into the work-space and RAW will load the image, so I do know that it works that way, though I still prefer the double-click to open method I have been using for years.

josantgomez
Legend
December 2, 2023

Hay un programa gratuito "easy context menu" que te permite añadir al menú contextual cualquier aplicación. (menú contextual=menú que se abre con el ratón). Resumidamente, iría al archi .exe que mencionas y cliqueando sobre él lo incorporas al menú. Existen alternativas más complejas y arriesgadas. He resuelto un problema semejante porque me había desaparecido Photoshop del citado menú la pasada semana.