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Certain Fonts and text printing with shadow or line in only some letters?

New Here ,
Mar 03, 2019 Mar 03, 2019

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Hi

When I print from Photoshop to my Ricoh Ri 100 (small direct to garment printer)

Here is a birthday shirt with the word Three and the first letters print fine even the first "e" and then the second has the shadow. this also happens to other fonts shadow going from bottom to top? Also notice the tracks on the tractor double printing?

The text will have a shadow on some letters or all. No one has been able to help me with this and I have also had this problem on a different printer.

I appreciate any help!IMG_6176samplefont.JPG

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Adobe
Community Expert ,
Mar 03, 2019 Mar 03, 2019

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Could you post an image of your Photoshop file including the layers panel and any effects that you might be using.

Are you printing directly from Photoshop or first exporting out an image which you open and print from another program?

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New Here ,
Mar 03, 2019 Mar 03, 2019

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Hi

no effects just a font called Impact.

i am printing a .psd directly to the printer

I just opened a new file and changed the dpinfrom 300 to 600 and it printed fine

could the dpi have something to do with it

i am going to do some more test prints tonight

thanks for the reply

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Community Expert ,
Mar 03, 2019 Mar 03, 2019

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I can see how a DPI change would alter how pixelated a graphic might look but it shouldn't determine whether an element within a design prints or not. Have you tried your DPI change trick to the file you were having the problem with?

I hope you've solved the problem but if not be sure to post a screen shot including your layers panel. Good luck.

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New Here ,
Mar 03, 2019 Mar 03, 2019

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ok so far it seems to only do it in landscape mode and not portrait, which is a big problem for me. I don't have anything applied to the font, its just black then I made the little rectangles to look like the road. Also in the first image it is a different font in portrait mode and it is making the shado on the letters there too.IMG_6183.JPG

test1.JPG

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Community Expert ,
Mar 03, 2019 Mar 03, 2019

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In reference to the image with the word "Three" it looks like you are only having issues where you have elements overlapping one another. Perhaps this is something to do with effects/transparency interacting in odd ways with one another.

Try duplicating and flattening the image...

Layer > Flatten Image

This will combine all of the layers into a single layer. Visually it should be identical without any loss in quality. Try printing this document and see what you get.

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New Here ,
Jun 20, 2020 Jun 20, 2020

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Hello - did this ever get resolved?   I'm running into the same issue.  I'm trying to print in black and I keep getting those same gray bars along my black.  It's very maddening.  It's present on all printers I have tried.   I just want to print onto an overhead transparency so I can use it for silkscreening.  

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