Changed Adobe Account because work related offer, now all my LOCALLY saved files appear to be gone

Forum|Forum|3 years ago
October 27, 2022
1 답변
450 조회

I always saved my Photoshop projects locally, so my assumption was that they could not be removed/deleted by any one else but me. So i was quite surprised that I could not find any project I worked on for the past two years....

Does anyone know why I can't find my files anymore (not in the map I saved them, nor via any other way). Did Adobe really extract/delete the files from my Mac? And if so, is that even allowed?

macOS

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최고의 답변: D Fosse

If you saved to the creative cloud folder, you didn't save locally, you saved to Adobe's cloud storage service. It's just like Dropbox. That folder is a shortcut.

It sounds like you're logging into a different Adobe account, so naturally you won't have access to the files in your other account. You need to log into the old Adobe account.

And next time, go to a hard drive on your machine, not the CC folder.

MarcStraten작성자

Participating Frequently

I'd like to add that all my Indesign files are still on my Mac. So it feels kinda random that my PS projects are gone.

MarcStraten작성자

Participating Frequently

Sorry for the constant replying to myself, but it seems that the folder in which i saved my files (named: creative cloud files) has been replaced by a new folder with the same name. Is there any way to get my old folder (and projects) back???

D Fosse

답변

Community Expert

If you saved to the creative cloud folder, you didn't save locally, you saved to Adobe's cloud storage service. It's just like Dropbox. That folder is a shortcut.

It sounds like you're logging into a different Adobe account, so naturally you won't have access to the files in your other account. You need to log into the old Adobe account.

And next time, go to a hard drive on your machine, not the CC folder.

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