Color profile doesn't give me Print Settings and also ignored by ColorSync Utility App

[clevermill.com]

To really understand my issue, please watch my screen recording video.

It's been 1 month since I printed artwork.  Now that I'm printing again, I've run into an issue.   My ICC custom color profile is no longer allowing me to access the Print Settings button in Photoshop, nor is it being recognized by the ColorSync Utility app. 

The only changes during this one month time was 1) I upgraded my OS to the latest Monterey.   I think it was version 12.2 before.   And 2) I updated my Photoshop to the latest version 23.3.2.

I'm NOT using Big Sur like many others that had the Print Settings button issue.  I'm on a M1 Macbook Pro, OS v12.4 Monterey.

Thanks for helping solve this, or... you're welcome if this brings you comfort because you're experiencing the same problem.

[GoldingD]

Was posting in the LrC community an error? Seems you want PS.

[clevermill.com]

You are absolutely correct. 

[clevermill.com]

I don't see a way to delete this post.

[GoldingD]

ADMIN / MODERATOR

Please relocate/move this post into the PS community.

[TheDigitalDog]

Zip and upload the ICC profile you built to something like DropBox so we can examine that problematic profile. 

[clevermill.com]

You can download my color profile here.

[TheDigitalDog]

Rebuild the profile again, do NOT select Version 4.X, use V2. Better?

[clevermill.com]

To really understand my issue, please watch my screen recording video.

It's been 1 month since I printed artwork.  Now that I'm printing again, I've run into an issue.   Photoshop, when using my ICC custom color profile (made with Xrite's ColorMunki Photo in 2020), no longer allows me access to the Print Settings button.   My custom color profile is also not being recognized by the ColorSync Utility app. 

The only changes during this one month time was 1) I upgraded my OS to the latest Monterey.   I think it was version 12.2 before.   And 2) I updated my Photoshop to the latest version 23.3.2.

I'm NOT using Big Sur like many others that had the Print Settings button issue.  I'm on a M1 Macbook Pro, OS v12.4 Monterey.

Thanks for helping solve this, or... you're welcome if this brings you comfort because you're experiencing the same problem.

[clevermill.com]

I contacted XRite/Calibrite about the custom color profile issue with the M1 mac and Monterey. Their response was:

"You are the third person in North America with this issue.  All three are on Monterey but one of the previous customers had the same issue on Big Sur 11.6.5.  I've inspected all profiles and have discovered that when you double-click on the profile, it will open with the ColorSync Utility even though it is not visible in ColorSync.  All of the problematic printer profiles have no 'In Curves', 'Out Curves', and no '3D' gamut in the 'get' Tag. I've created a number of printer profiles on my M1 MacBook Pro running ccStudio 1.1.1 on macOS Monterey 12.4 and all of them work fine and have In Curves, Out Curves, and 3D gamuts in the gamt Tag. I think that it must be a corrupt permission somewhere in the Mac OS.  Remember when we used too be able to 'Restore Disk Permissions'?  That used to solve a lot of these unexplained issues in the past.  Now Apple just tells people to do a complete reinstall of the OS!  I've forwarded this along to the Software QA Lead and he is investigating. "

[clevermill.com · Accepted solution]

I solved the issue by using iStudio (from Calibrite) to "Optimize Profile".   I selected my problematic profile and optimized it, and then saved it.   Photoshop and ColorSync are having no issues with it now. 

[TheDigitalDog]

Right, that profile was hosed (wonky). I couldn't get it to show up for printing in numerous applications besides than Photoshop. Plus when I tried to load it into X-rite's i1Profiler, that product told me it wasn't even an X-rite profile. So this is yet another bug from X-rite I believe. Good news that the optimization fixed it, but the cause and issue is solely on X-rite.