Command-S is forcing me to "Save AS"

[aislinnkate]

I use CC (all updated) on a Mac.  For the past six months, the "save" shortcut (command-S) has been forcing me to go through the "save AS" dialogue box.  This happens on all file types (even JPEG to JPEG).  It's costing me tons of time.  Any ideas how to fix it?  I have CC installed on another computer as well (same account) and this problem only happens on my machine.

[c.pfaffenbichler]

This happens on all file types (even JPEG to JPEG).

The image is definitely flat and contains no elements that JPEG does not support?

[aislinnkate]

Yes, they are flat.  Command-S WILL save right away if it is the second time I've saved an image while working on it.  As soon as I close out an image and re-open it in PS, command-S reverts back to the "save as" dialogue box). 

Generally, I'll do a  quick edit on RAWs using Camera Raw, then use Bridge to run an action on them  and convert them to JPEGs.  The only images I pull into PS are those that need a little extra retouching. 

[Barb Binder]

So let's start by checking the File menu: is Save mapped to Cmd S?

Did you try trashing preferences on that workstation?

[aislinnkate]

I did this but didn't fix the problem.

[Barb Binder]

This happens on all file types (even JPEG to JPEG).

On that note specifically—are you aware that JPEG compression is lossy, which means it throws away data each time you save it? As a general rule, save a JPEG as a PSD, work on it for days, and then export back to JPEG if that is the final format you need.

Perhaps the biggest limitation inherent in the JPEG format is the fact that the compression used is lossy. That is, you lose some information in the process of compressing it. Of course they didn't design this thing to lose critical information to the extent they could avoid it. While the compression ratio can be overdone, typical ratios in actual usage situations preserve enough detail to make them generally indistinguishable from uncompressed images.

But if you edit a JPEG and re-save it, it gets compressed all over again, and loses just a bit more information in the process. Indeed, every time you do this, you lose more and more. With each iteration, the change is generally imperceptible from the previous version, but if you compare the final product to the original version, you may be surprised at how much has been lost. Editing JPEG files is inherently problematic for this reason. Do it just a little and you'll never see the problem. Do it habitually and you'll be risking the very images you're investing your time in editing.

JPEG works great for displaying images but is a poor choice for editing. If you degrade your image in the act of attempting to improve it, whatever space saving and simplicity that JPEG provides simply isn't worth it when better options exist. If you decide to capture images in JPEG, make sure you edit them with a nondestructive editor such as Lightroom or else save them in a non-compressed format such as Photoshop PSD or TIFF. Hard drives today can accommodates tons of images without having to resort to compression.

—JPEG: The Good, the Bad and the Ugly - Photo Tips @ Earthbound Light

[aislinnkate]

Thanks for the info.  I did know that (sort of) but you gave great advice here.  Generally, I'll do a  quick edit on RAWs using Camera Raw, then use Bridge to run an action on them  and convert them to JPEGs.  The only images I pull into PS are those that need a little extra retouching.  Unrelated to my saving issue, I think I'll try saving the files as PSDs, then running a second batch on them after retouching to convert them to JPEGs - that would solve the loss issue, correct?

[BriGuyAG]

I've been having this same problem, too, for a bit now (since the last Photoshop update?).

For example, I'll create a new Photoshop (.psd) file, work on it for a bit, then do a Save As.

After that, I'll work on it a bit more and I'll hit Cmd-S to do a normal Save. But, it brings up the Save As dialog box again, as if I had pressed Cmd-Shift-S. After that second Save (As), it will start saving as normal w/ Cmd-S. Not sure why it doesn't do that on the first normal Save after the initial Save As.

Confirmed that my Save and Save As commands are mapped differently.

I've made a short screen recording of this. Hope this works, LOL:

Photoshop CC Save Issue - YouTube

[Barb Binder]

Glad you found us, BriGuyAG , hopefully we can help with future questions. This one does look a bug (not one I've experienced) but we ("we" meaning the Adobe Community Professionals who volunteer to answer user questions) can't help with bugs. Don't despair, you can report this on the Photoshop Family page where the engineers and product managers will see it: https://feedback.photoshop.com/photoshop_family?topic-list[settings][type]=problem​.

~Barb

[BriGuyAG]

Thank you, wasn't sure if it was some new, hidden (to me) setting or something. I'll report it via your link. Thank you!

[lesyeux]

Hello,

I solved this problem with Photoshop CC 2019 by disabling the Extensuis Suitcase Fusion font auto-activation plugin (but only for PS).

So this is a bug, but apparently not a Photoshop bug.

[Jeff_Extensis]

We have identified an issue if you are using Suitcase Fusion. A new update should be out very soon that will resolve this issue (Suitcase Fusion version 20.0.4).

Please make sure you have the update notifications turned on your Suitcase Fusion preferences and download it once it becomes available.

Thank you for your patience while we finalize our testing and get this release to the public.