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Participant
February 9, 2023
Question

Continuous Pop Ups when selecting Epson Surecolor P900 printer after Mac Ventura update

  • February 9, 2023
  • 5 replies
  • 230 views

Since updating to Ventura, when opening Print Settings for my Epson Surecolor p900 I am inundated by popups - below is an example of the first few pop ups that appear. Happens every time I try to print. Anyone else having this issue upon updating?

This topic has been closed for replies.

5 replies

Kevin Stohlmeyer
Community Expert
Community Expert
February 9, 2023

Hi @Patrick28337383bfs7 hold the space bar down when going to File/Print - that will reset just the print dialog box instead of the entire program. Try that first before resetting everything.

Participant
February 9, 2023
Adobe Photoshop Version: 24.1.1 20230112.r.238 4bbfa7a x64
Number of Launches: 1
Operating System: Mac OS 13.1.0
System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 2400 MHz
Built-in memory: 32768 MB
Free memory: 16572 MB
Memory available to Photoshop: 28689 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.15.3
SAM SDK Version: 2.0.0-main.1564
ACP.local Status:
- SDK Version: 2.11.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.2.0.5
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.91.3
Content Credential Helper Version: 0.5.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: HarfBuzz Not Initialized
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: AMD Radeon Pro 5500M
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,573 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1120, right=1792
High DPI Monitor
Main Display
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=3982833 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a x64

[1920 ms]
Start sniffer 2023-02-09 13:44:33
# Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a x64
sniffer -baseTimeMS=3982833 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a x64

{18 ms}
Start platform native
# displays: 1
Display 0
Display: 2077748985
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,792, 1,120)
Dimensions: (3,584 2,240)
Physical size: (344.824 214.702)
Pixel size: (0.0962121 0.0958491)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) UHD Graphics 630 index=0)

# devices: 2
Device 0
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: EMBEDDED
# attached displays: 1
2077748985
GPU accessible RAM: 1,610 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 1,610 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN

Device 1
Name: AMD Radeon Pro 5500M
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 0
GPU accessible RAM: 8,573 MB
VRAM: 8,573 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
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End platform native
{229 ms}

{229 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 2077748985
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,792, 1,120)
Dimensions: (3,584 2,240)
Physical size: (344.824 214.702)
Pixel size: (0.0962121 0.0958491)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: NONE

# devices: 1
Device 0
Name: AMD Radeon Pro 5500M OpenGL Engine
Preferred: FALSE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,176 MB
VRAM: 8,176 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 ATI-4.9.51)
Device version: 2.1 (2.1 ATI-4.9.51)
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16915971
Display mask: 1984
End platform OpenGL
{1697 ms}

{1697 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,610 MB
VRAM: 1,610 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Nov 4 2022 20:34:07))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 18 GB / s
Compute score: 60.0933
Device name string: Intel(R) UHD Graphics 630
Device vendor string: Intel Inc.
Platform name string: Apple
Platform vendor string: Apple

Device 1
Name: AMD Radeon Pro 5500M Compute Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,573 MB
VRAM: 8,573 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Nov 4 2022 20:34:07))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 17 GB / s
Compute score: 1,989.24
Device name string: AMD Radeon Pro 5500M Compute Engine
Device vendor string: AMD
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{1916 ms}

Exit code kExitNormal
End sniffer 2023-02-09 13:44:35
[kStatusNormal, kExitNormal]

[1920 ms]
Finish RunAllAPIs

[2775 ms]
Start GetSnifferResult

[2775 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970408244133584391
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: /Applications/Adobe Photoshop 2023/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 1.82T, 508.8G free
Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/
Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/

Installed components:

dvametadata.framework dvametadata 22.0.0.0
AdobeXMPScript.framework AdobeXMPScript 79.da4a7e5ef 79.da4a7e5ef
libdynamic-napi.framework Torq Native local
ICUUnicode.framework ICUUnicode 13.1.0c6496f
ICUConverter.framework ICUConverter 13.1.0c6496f
AdobeCrashReporter.framework AdobeCrashReporter 10.5.6
boost_system.framework boost_system 22.0.0.0
AdobeACE.framework AdobeACE 5.0.0 79.549b196e2d.
dvanet.framework dvanet 22.0.0.0
AdobeOwl.framework AdobeOwl 5.5.0
mediacoreif.framework mediacoreif 22.0.0.0
dvascripting.framework dvascripting 22.0.0.0
dvaappsupport.framework dvaappsupport 22.0.0.0
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.a3eed400.
AIDE.framework AIDE 5.0.1 79.510c486b
boost_chrono.framework boost_chrono 22.0.0.0
dynamiclink.framework dynamiclink 22.0.0.0
dvaaccelerate.framework dvaaccelerate 22.0.0.0
dvametadataUI.framework dvametadataUI 22.0.0.0
AdobeARE.framework AdobeARE 2.0.0.1 79.625377
AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377
ICUInternationalization.framework ICUInternationalization 13.1.0c6496f
boost_filesystem.framework boost_filesystem 22.0.0.0
AdobeBIB.framework AdobeBIB 4.0.0 79.549b196e2d.
AdobeXMPFiles.framework AdobeXMPFiles 79.da4a7e5ef 79.da4a7e5ef
AdobeLinguistic.framework 14.4.2.353c9a5
dvaplayer.framework dvaplayer 22.0.0.0
filterport.framework filterport 27.0.0.670
PlugPlugOwl.framework PlugPlugOwl 11.5.2.130
libzip.framework libzip 22.0.0.0
AdobeAGM.framework AdobeAGM 7.0.0 79.549b196e2d.
AdobeSVGRE.framework AdobeSVGRE 9.0.0 "BUILDVERSION_HELPER"
AdobePDFL.framework AdobePDFL 17.0.0 79 . 257250c72
dvavulcansupport.framework dvavulcansupport 22.0.0.0
dvacore.framework dvacore 22.0.0.0
aiport.framework aiport 27.0.0.670
AdobePIP.framework AdobePIP 8.2.0.16
AdobePDFSettings.framework AdobePDFSettings 1.7
AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.a3eed400.
dvatransport.framework dvatransport 22.0.0.0
AdobeXMP.framework AdobeXMPCore 79.da4a7e5ef 79.da4a7e5ef
AdobeJP2K.framework AdobeJP2K 4.0.0 79.4b63762
dvaaudiodevice.framework dvaaudiodevice 22.0.0.0
LogSession.framework LogSession 8.2.0.16
PlugPlugExternalObject.framework 11.5.2.130
utest.framework utest 22.0.0.0
AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.bae9a76.
dvametadataapi.framework dvametadataapi 22.0.0.0
WRServices.framework WRServices 17.5.1 17.5.1.0
AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.549b196e2d.
boost_threads.framework boost_threads 22.0.0.0
CloudAILib.framework CloudAILib 27.0.0.670
SPBasic.framework SPBasic 27.0.0.670
AdobeCoolType.framework AdobeCoolType 8.1.1 79.549b196e2d.
boost_regex.framework boost_regex 22.0.0.0
boost_program_options.framework boost_program_options 22.0.0.0
dvamediatypes.framework dvamediatypes 22.0.0.0
AdbePM.framework AdbePM 1
boost_date_time.framework boost_date_time 22.0.0.0
dynamic-torqnative.framework Torq Native local
AdobeMPS.framework AdobeMPS 9.0.0.52128 79.58500c6cc
dvaui.framework dvaui 22.0.0.0
MacMemory.framework MacMemory 27.0.0.670
AILib.framework AILib 27.0.0.670
ICUData.framework ICUData 13.1.0c6496f
dvamarshal.framework dvamarshal 22.0.0.0
aifm.framework aifm 27.0.0.670
Unified Extensibility Platform uxp-6.4.0-3-ec28f9a
UPIC 2.5.0


Required plugins:

Accented Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 24.1.1, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Average 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin”
Bas Relief 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
BMP 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Camera Raw 15.1.1 (1329), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Camera Raw Filter 15.1.1 (1329), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Charcoal 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Chrome 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Cineon 24.1 © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin”
Clouds 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin”
Color Halftone 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Colored Pencil 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Conté Crayon 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Craquelure 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Crosshatch 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Crystallize 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Cutout 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Dark Strokes 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
De-Interlace 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Dicom 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin”
Difference Clouds 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin”
Diffuse Glow 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Displace 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Dry Brush 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Entropy 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
Epson Print Layout Copyright (C) Seiko Epson Corporation 2014 - 2021. All rights reserved. - from the file “Epson Print Layout.plugin”
Export Color Lookup Tables 24.1 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
Extrude 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
FastCore Routines 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin”
Fibers 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Film Grain 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Filter Gallery 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Fresco 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Glass 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Glowing Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Grain 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Graphic Pen 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Halftone Pattern 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Halide Bottlenecks 24.1 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
HDRMergeUI 24.1, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
HSB/HSL 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
IFF Format 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
IGES 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin”
Ink Outlines 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
JPEG 2000 24.1 © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
Kurtosis 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
Lens Blur 24.1.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
Lens Correction 24.1.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
Lens Flare 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Liquify 24.1.1, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin”
Matlab Operation 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
Maximum 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
Mean 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
Measurement Core 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
Median 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
Mezzotint 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Minimum 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
MMXCore Routines 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin”
Mosaic Tiles 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Multiprocessor Support 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
Neon Glow 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Note Paper 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
NTSC Colors 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
Ocean Ripple 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
OpenEXR 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Paint Daubs 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Palette Knife 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Patchwork 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Paths to Illustrator 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
PCX 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin”
Photocopy 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Picture Package Filter 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
Pinch 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Pixar 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin”
Plaster 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Plastic Wrap 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Pointillize 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Polar Coordinates 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Portable Bit Map 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin”
Poster Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
PRC 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin”
Radial Blur 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Radiance 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin”
Range 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
Render Color Lookup Grid 24.1 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
Reticulation 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Ripple 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Rough Pastels 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Save for Web 24.1.1, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin”
ScriptingSupport 24.1, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
Shear 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Skewness 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
Smart Blur 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Smudge Stick 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Solarize 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin”
SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin”
Spatter 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Spherize 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Sponge 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Sprayed Strokes 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Stained Glass 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Stamp 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Standard Deviation 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
Substance 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin”
Sumi-e 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Summation 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
Targa 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Texturizer 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Tiles 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Torn Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Twirl 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
U3D 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin”
Underpainting 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Vanishing Point 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
Variance 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
Water Paper 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Watercolor 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Wave 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Wind 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin”
ZigZag 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.4.0.31 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-6.4.0/"
CDO: 1.132.5
CmdN: 1.16.0
CDP: 1.156.4
Projects: 1.7.0
Loaded at: 140 ms - launch time impact: 275 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 26.0.0.0 - from the file "Required Folder"
Loaded at: 3807 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.0.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 142 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 142 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.34.5.0 - from the file "Required Folder"
Loaded at: 3436 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.18.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 3.4.7.0 - from the file "Required Folder"
Loaded at: 3808 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3446 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3446 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.0.0.27 - from the file "Required Folder"
Loaded at: 3808 ms - launch time impact: 12 ms
Neural Filters (Registered) 1.15.0.79 - from the file "Required Folder"
Scan time: 0 ms - entries: 34

Extensions:

Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/extensions/stock-panel-licensing/index.html”
com.adobe.capture.extension 2.0.41 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/extensions/capture/capture.html”
Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/manager.html”

Installed TWAIN devices: NONE
CShubert
Community Manager
Community Manager
February 9, 2023

Thank you for the update.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

Participant
February 9, 2023
It did not work, no

All best,

Patrick
CShubert
Community Manager
Community Manager
February 9, 2023

Hi @Patrick28337383bfs7 sorry to hear this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

Thank you,

Cory