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Inspiring
April 15, 2020
질문

Corner handles won’t drag and Photoshop freezing

  • April 15, 2020
  • 3 답변들
  • 834 조회

I’m using free transform distort.
Trying to align to the grid by dragging corner handles. The corner handles move freely at lower magnifications but at maximum (12,800%) they are completely frozen.
Worked fine before recent update.
I vaguely remember this happening after an update and being corrected at another update.

Don't think it is a memory problem:

PS set to use 80% of available memory.
Task manager shows @ usage during task:
51% of RAM free
90% of CPU free
98% of HD free

 

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3 답변

Bwp3작성자
Inspiring
July 25, 2020

I was really excited to see the latest update ( July 24 2020) – it  lists  the type of bug fixes that  would apparently fix this problem, but after updating PS & BR nothing has changed.

Bwp3작성자
Inspiring
June 14, 2020

Still nothing ....tried changing cursor settings but that didn't help.

Bwp3작성자
Inspiring
June 23, 2020

Udated PS, Bridge, & Raw today  - problem still unresolved.

Sahil.Chawla
Adobe Employee
Adobe Employee
April 15, 2020

Hi there,

That does not sound good, as Photoshop is freezing when you try to move the corner handles to transform an object, would you mind telling us the version of Photoshop and the operating system you're working on?


Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

If that does not help, then you may try these steps to optimize Photoshop's performance: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Regards,
Sahil

Bwp3작성자
Inspiring
April 15, 2020

 

Hi Sahil

I tried shutting off the processor and re starting PS earlier and again just now per your request - that didn’t help. I ran thru the optimizing suggestions and they are Ok.
I don’t see this as performance issue – I suspect a setting changed in the update.
I should add the corner does move in a jerky fashion and I can’t place them at the point of the grid I desire. So, not exactly frozen.
I’m trying to remember…. there was something about the document that prevented the corner handle from smoothly moving to the place I wanted ….it wasn’t ‘ snap to’ but something global.....

 

Adobe Photoshop Version: 21.1.2 20200410.r.136 2020/04/10: efaf3fa4e40 x64
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.329
Processor speed: 3600 MHz
Built-in memory: 16288 MB

 

Thnx for any help.

Bob

Participant
April 22, 2020

Hi Bob,

 

Did you ever find a solution? I am having the exact same thing happen when I try to use Free Transform > Distort.

 

Thanks!

Nina