Could not load actions because an unexpected end-of-file was encountered.

New Here ,
Feb 16, 2013 Feb 16, 2013

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I have been getting this notification every week now! It is driving me crazy! Why is this happening, and what can I do to make it stop!! It is getting really annoying!! Thanks in advance

Laura

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correct answers 1 Correct answer

LEGEND , Feb 16, 2013 Feb 16, 2013

If this is happening when you start Photoshop. Stop Photoshop. Then use finder and set the mac settings to search for hidden files and find "Actions Palette.psp" rename that file so it still exists and occupies the space allocate to it. Then start Photoshop it should not find the renamed file and create a new default "Actions Palette.psp" file one with only the default action set loaded.  You should not get the message.  Next start loading you action sets one at a time. They should load without

...

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LEGEND ,
Feb 16, 2013 Feb 16, 2013

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If that is happening when you start Photoshop it may be because one of your user ID Photoshop preferences files is corrupted. Namely "Actions Palette.psp". This file is normally hidden on both the Mac and PC platforms.   For example Windows 7 "C:\Users\Your User ID\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings\Actions Palette.psp". That message may also happen if you try to load and action set where the ActionSetName.atn file is bad.

If it happen when you start Photoshop try resetting your userid Photoshop preferences.

JJMack

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New Here ,
Feb 16, 2013 Feb 16, 2013

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I have a mac how can I do that?? I have my actions saved on the actions folder in ps so my actions still show up I am just annoyed ecause all of my settings disappear!

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LEGEND ,
Feb 16, 2013 Feb 16, 2013

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When you load Action and when you create new actions they are saved into you Photoshop Preferences into Actions Palette.psp.  This File is read when you start Photoshop.

Apple and Microsoft both like to hide important files on users.  Windows search and Apple finder will not find and show hidden files unless you change Mac and Windows setting.  I you getting the error when you start Photoshop there is a shortcut to reset preferences. Hold down Alt, Ctrl, and Shift keys (Mac: Command, Option, Shift) while starting up Photoshop you should be prompted to for an OK to delete preferences.

If this keeps happening perhaps you have a bad spot on your disk.  Loaded actions are saved into that file so they should show up in the Actions Palette when Photoshop Start Up and read that file during start up. Photoshop Writes that file when you load action sets, when you record and edit actions and most likly also when you close down Photoshop.

JJMack

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New Here ,
Feb 16, 2013 Feb 16, 2013

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see i've already done that and it keeps happening...what should I do now 😕

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LEGEND ,
Feb 16, 2013 Feb 16, 2013

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If this is happening when you start Photoshop. Stop Photoshop. Then use finder and set the mac settings to search for hidden files and find "Actions Palette.psp" rename that file so it still exists and occupies the space allocate to it. Then start Photoshop it should not find the renamed file and create a new default "Actions Palette.psp" file one with only the default action set loaded.  You should not get the message.  Next start loading you action sets one at a time. They should load without any error message.  Once all are loaded close down Photoshop and the restart Photoshop.   You should not get the error message and all your actions should be in the Actions palette.

JJMack

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New Here ,
Feb 16, 2013 Feb 16, 2013

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ok will do! thank you for all of your help! I'll let you know how it goes!

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LEGEND ,
Feb 16, 2013 Feb 16, 2013

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LEGEND ,
Feb 16, 2013 Feb 16, 2013

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You might want to try SAVING those actions sets you still can see out to .atn files BEFORE deleting the entire Actions Palette.psp file.  Otherwise you chance losing them forever if they're not already saved elsewhere.

-Noel

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New Here ,
Jan 31, 2017 Jan 31, 2017

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I am having this problem and get this error when photoshop tries to open. I have checked the computer for this C:\Users\Your User ID\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings\Actions Palette.psp as you suggested but this is not on my computer.
I have reinstalled Adobe twice now and it dosn't solve the problem. I can open Illustrator, I can save a PDF. I can't open Photoshop.

I am running win7 and have CS6.

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LEGEND ,
Feb 01, 2017 Feb 01, 2017

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oha35 wrote:

I am having this problem and get this error when photoshop tries to open. I have checked the computer for this C:\Users\Your User ID\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings\Actions Palette.psp as you suggested but this is not on my computer.

If you do not see that file on your system. You may have one or more of the following problems.

You have not set your system options to let you see hidden and system files so you can see them in File explorer or finder.

Your userID security does not have the permission to write into your Photoshop preferences folder.

The file is most likely on your system but is not being updated.

JJMack

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New Here ,
Feb 01, 2017 Feb 01, 2017

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Thank you for taking the time to answer the plea for help. I did find the answer and it was to hold down the control+alt+shift as Photoshop opened. I'm still not sure why when I deleted the program it didn't clear it up or why even after a cold boot the program remembered my settings but at least it is working.

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New Here ,
Apr 03, 2017 Apr 03, 2017

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control+alt+shift as Photoshop opened worked fine for me. thanks!!!

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New Here ,
Jul 15, 2022 Jul 15, 2022

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thanks uuuuuu!!!!!!!!

 

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New Here ,
Feb 25, 2017 Feb 25, 2017

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For those who have experienced this, is there any way to get their previous actions back? 

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New Here ,
Aug 25, 2017 Aug 25, 2017

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I am having the problem mentioned but can't figure out how ti fix it.  I need it put to me like I'm a toddler, because when it comes to software/photoshop stuff I practically am.  The command+option+shift thing doesn't work for me. 

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